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/****** Object: Stored Procedure dbo.OCAV3_ChangeIncidentViewState Script Date: 5/17/2002 4:44:42 PM ******/ if exists (select * from dbo.sysobjects where id = object_id(N'[dbo].[OCAV3_ChangeIncidentViewState]') and OBJECTPROPERTY(id, N'IsProcedure') = 1) drop procedure [dbo].[OCAV3_ChangeIncidentViewState] GO
/****** Object: Stored Procedure dbo.OCAV3_GetCustomerID Script Date: 5/17/2002 4:44:42 PM ******/ if exists (select * from dbo.sysobjects where id = object_id(N'[dbo].[OCAV3_GetCustomerID]') and OBJECTPROPERTY(id, N'IsProcedure') = 1) drop procedure [dbo].[OCAV3_GetCustomerID] GO
/****** Object: Stored Procedure dbo.OCAV3_GetCustomerIssues Script Date: 5/17/2002 4:44:42 PM ******/ if exists (select * from dbo.sysobjects where id = object_id(N'[dbo].[OCAV3_GetCustomerIssues]') and OBJECTPROPERTY(id, N'IsProcedure') = 1) drop procedure [dbo].[OCAV3_GetCustomerIssues] GO
/****** Object: Stored Procedure dbo.OCAV3_RemoveCustomerIncident Script Date: 5/17/2002 4:44:42 PM ******/ if exists (select * from dbo.sysobjects where id = object_id(N'[dbo].[OCAV3_RemoveCustomerIncident]') and OBJECTPROPERTY(id, N'IsProcedure') = 1) drop procedure [dbo].[OCAV3_RemoveCustomerIncident] GO
/****** Object: Stored Procedure dbo.OCAV3_SetUserComments Script Date: 5/17/2002 4:44:42 PM ******/ if exists (select * from dbo.sysobjects where id = object_id(N'[dbo].[OCAV3_SetUserComments]') and OBJECTPROPERTY(id, N'IsProcedure') = 1) drop procedure [dbo].[OCAV3_SetUserComments] GO
/****** Object: Stored Procedure dbo.OCAV3_SetUserData Script Date: 5/17/2002 4:44:42 PM ******/ if exists (select * from dbo.sysobjects where id = object_id(N'[dbo].[OCAV3_SetUserData]') and OBJECTPROPERTY(id, N'IsProcedure') = 1) drop procedure [dbo].[OCAV3_SetUserData] GO
SET QUOTED_IDENTIFIER OFF GO SET ANSI_NULLS OFF GO
--5/24 SOlson - Added the always update the customer email whenever we get the customer ID
CREATE PROCEDURE OCAV3_GetCustomerID( @PPID bigint, @Email nvarchar(128) ) AS
SELECT CustomerID FROM Customer WHERE PassportID = @PPID
UPDATE Customer SET Email = @Email WHERE PassportID = @PPID GO
SET QUOTED_IDENTIFIER OFF GO SET ANSI_NULLS ON GO
SET QUOTED_IDENTIFIER OFF GO SET ANSI_NULLS OFF GO
-- 5/29/2002 Solson : Switch this sproc to use the BucketID value instead of the int bucket value
CREATE PROCEDURE OCAV3_GetCustomerIssues( @CustomerID int
) AS
SELECT Created, [Description], TrackID, sBucket, CustomerId, CASE WHEN a.SolutionID is not NULL THEN 0 WHEN a.SolutionID is NULL and B.SolutionID is not null THEN -1 --assign it a -1 if a general solution WHEN A.SolutionID is NULL and B.SolutionID is NULL then -2 --assing it a -2 if no solution period END AS "State", CASE WHEN A.SolutionID IS NOT NULL THEN A.SolutionID WHEN A.SolutionID is NULL and B.SolutionID IS NOT NULL THEN B.SolutionID WHEN A.SolutionID IS NULL AND B.SolutionID IS NULL THEN 0 END AS "SolutionID" FROM Incident LEFT JOIN CrashDB3.dbo.BucketToInt as sBtoI on sBtoI.iBucket = sBucket LEFT JOIN CrashDB3.dbo.BucketToInt as gBtoI on gBtoI.iBucket = gBucket LEFT Join Solutions3.dbo.SolvedBuckets as A on sBtoI.BucketID=A.BucketID LEFT JOIN Solutions3.dbo.SolvedBuckets as B on gBtoI.BucketID=B.BucketID where CustomerID = @CustomerID order by Created desc
SET QUOTED_IDENTIFIER OFF GO SET ANSI_NULLS ON GO
SET QUOTED_IDENTIFIER OFF GO SET ANSI_NULLS OFF GO
/****** Object: Stored Procedure dbo.OCAV3_RemoveCustomerIncident Script Date: 5/17/2002 4:44:42 PM ******/ CREATE PROCEDURE OCAV3_RemoveCustomerIncident( @CustomerID int, @RecordNumbers varchar(4000) ) AS
EXEC( 'DELETE FROM INCIDENT WHERE CustomerID = ' + @CustomerID + 'and TrackID in ( ' + @RecordNumbers + ')' ) GO
SET QUOTED_IDENTIFIER OFF GO SET ANSI_NULLS ON GO
SET QUOTED_IDENTIFIER ON GO SET ANSI_NULLS OFF GO
/****** Object: Stored Procedure dbo.OCAV3_SetUserComments Script Date: 5/17/2002 4:44:43 PM ******/ CREATE PROCEDURE OCAV3_SetUserComments( @SolutionID int, @bUnderstand bit, @bHelped bit, @szComment nvarchar(256) ) AS
INSERT INTO SurveyResults ( SolutionID, bUnderstand, bHelped, Comment ) VALUES ( @SolutionID, @bUnderstand, @bHelped, @szComment ) GO
SET QUOTED_IDENTIFIER OFF GO SET ANSI_NULLS ON GO
SET QUOTED_IDENTIFIER OFF GO SET ANSI_NULLS OFF GO
-- 5/24 SOlson : Changed the else clause in the first if to always update the customer email address.
CREATE PROCEDURE OCAV3_SetUserData( @PassportID bigint, @Lang varchar( 4 ), @Email nvarchar(128), @GUID uniqueidentifier, @Description nvarchar(256) ) AS
/*
ERROR CASES: -6 = That we have searched the crashdb and the guid that was supplied does not exist -7 = Means that there is already a guid with the same value in the customer incident table. so someone has already submitted a dump with this guid and is tracking it. */
SET NOCOUNT ON
DECLARE @CustomerID int
DECLARE @gBucket int
DECLARE @sBucket int
IF NOT EXISTS ( SELECT * FROM Customer WHERE PassportID = @PassportID ) BEGIN INSERT INTO Customer ( PassportID, Lang, Email ) VALUES ( @PassportID, @Lang, @Email ) SELECT @CustomerID= @@IDENTITY END ELSE BEGIN UPDATE Customer SET Email = @Email WHERE PassportID = @PassportID SELECT @CustomerID = CustomerID FROM Customer WHERE PassportID = @PassportID END
-- We want the GUID to not exist in the Incident table. . check it first.
IF EXISTS ( SELECT * FROM Incident WHERE GUID=@GUID ) BEGIN -- If weve hit here, then the GUID already exists in the customer incident table.
SELECT -7 as CustomerID END ELSE BEGIN IF EXISTS ( SELECT * FROM CrashDB3.dbo.CrashInstances WHERE GUID = @GUID ) BEGIN SELECT @gBucket = gBucket, @sBucket = sBucket FROM CrashDB3.dbo.CrashInstances WHERE GUID = @GUID INSERT INTO Incident ( CustomerID, GUID, Created, Description, sBucket, gBucket ) VALUES ( @CustomerID, @GUID, GetDate(), @Description, @sBucket, @gBucket )
SELECT CustomerID FROM Customer WHERE CustomerID = @CustomerID END ELSE BEGIN -- Failure case. Means the dump doesn't exist yet in the crashdb. Or the guid is fake
SELECT -6 as CustomerID END END
SET NOCOUNT OFF GO
SET QUOTED_IDENTIFIER OFF GO SET ANSI_NULLS ON GO
SET QUOTED_IDENTIFIER ON GO SET ANSI_NULLS OFF GO
/****** Object: Stored Procedure dbo.OCAV3_SetUserReproSteps Script Date: 2002/06/04 13:03:47 ******/ if exists (select * from dbo.sysobjects where id = object_id(N'[dbo].[OCAV3_SetUserReproSteps]') and OBJECTPROPERTY(id, N'IsProcedure') = 1) drop procedure [dbo].[OCAV3_SetUserReproSteps] GO
SET QUOTED_IDENTIFIER ON GO SET ANSI_NULLS OFF GO
/****** Object: Stored Procedure dbo.OCAV3_SetUserReproSteps Script Date: 2002/06/04 13:03:47 ******/ CREATE PROCEDURE OCAV3_SetUserReproSteps ( @SolutionID int, @ReproSteps nvarchar(255) ) AS
DECLARE @BucketID varchar(256)
SELECT @BucketID = BucketID FROM Solutions3.dbo.SolvedBuckets WHERE SolutionID = @SolutionID
INSERT INTO ReproSteps ( BucketID, ReproSteps ) VALUES ( @BucketID, @ReproSteps ) GO
SET QUOTED_IDENTIFIER OFF GO SET ANSI_NULLS ON GO
GRANT EXECUTE ON [dbo].[OCAV3_RemoveCustomerIncident] TO [WEB_RW] GO GRANT EXECUTE ON [dbo].[OCAV3_GetCustomerID] TO [Web_RO] GO GRANT EXECUTE ON [dbo].[OCAV3_GetCustomerIssues] TO [Web_RO] GO GRANT EXECUTE ON [dbo].[OCAV3_GetCustomerIssues] TO [WEB_RW] GO GRANT EXECUTE ON [dbo].[OCAV3_SetUserComments] TO [WEB_RW] GO GRANT EXECUTE ON [dbo].[OCAV3_SetUserData] TO [WEB_RW] GO GRANT EXECUTE ON [dbo].[OCAV3_SetUserReproSteps] TO [WEB_RW] GO
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