windows-server-2003/admin/pchealth/helpctr/rc/content/interaction/raserver.jx

/*++

Copyright (c) 1999-2000  Microsoft Corporation

Module Name:

	RAServer.js

Abstract:

	Contains Javascript code to handle control of the Server side (Helpee) UI

Author:

	Rajesh Soy 10/00

Revision History:

	Rajesh Soy - created 10/24/2000
	

--*/
#include "debug_decl.inc"
#include "constants.inc"

/*
 * Localizable constants, text and messages
 */
var L_STOPTALKING_Text               = "Stop <U>T</U>alking";
var L_STARTTALKING_Text              = "Start <u>T</u>alking";
var L_LASTCHAT_Text              = "Last message received at ";
var L_ERRRCSESSION_Text			 = "Failed to destroy RCSession";
var L_ERRNULLRCSESSION_Text		 = c_szError1;
var L_RCCTL_Text                = "Remote Assistance failed. Please try again. ";

//
// VOIP Messages
//
var L_ERRVOIP2_Text              = c_szVoiceError;

/*++
	Helpee End utility routines and globals
--*/

//
// Salem objects. 
//

var g_Helpee_oSAFRemoteDesktopSession		= null;
var g_Helpee_oSAFRemoteDesktopChannelMgr	= null;
var g_Helpee_oChatChannel					= null;
var g_Helpee_oControlChannel				= null;

var g_Helpee_oSAFIntercomServer				= null;
#ifdef _VOIPENABLED
var g_bVoIPEnabled = true;	// JPEREZ: Enabled March 1, 2001 - // ADHOC, Disabling VoIP for the moment.
#else
var g_bVoIPEnabled = false;
#endif
var g_objPanic = null;

//
// InitVoIP
//
function InitVoIP()
{
	//
	// If VoIP is enabled
	//
	if( true == g_bVoIPEnabled )
	{
		// Point the g_oSAFRemoteAssistanceHelpee to it's parent
		// NOTE: It will be null
		// alert("Creating CreateObject_IntercomServer...");
		g_Helpee_oSAFIntercomServer = oSAFClassFactory.CreateObject_IntercomServer();

		g_Helpee_oSAFIntercomServer.onVoiceDisconnected = Helpee_onVoiceDisconnected;

		g_Helpee_oSAFIntercomServer.onVoiceConnected = Helpee_onVoiceConnected;

		g_Helpee_oSAFIntercomServer.onVoiceDisabled = Helpee_onVoiceDisabled;
	
	}	
}

//
// Initialize the Helpee End SALEM Objects
//
function Init_Helpee_SALEM()
{
	TraceFunctEnter("Init_Helpee_SALEM");

	if(null == g_Helpee_oSAFRemoteDesktopSession)
	{
		//alert("This is not good");
		FatalError( L_ERRNULLRCSESSION_Text );
	}
	else
	{	 	
		try 
		{ 
			//
			// Get the Channel Manager
			//
			//alert("Getting ChannelManager");
			g_Helpee_oSAFRemoteDesktopChannelMgr = g_Helpee_oSAFRemoteDesktopSession.ChannelManager;
				
			//
			// Open the Chat channel
			//
			//alert("Opening ChatChannel");
			g_Helpee_oChatChannel = g_Helpee_oSAFRemoteDesktopChannelMgr.OpenDataChannel( c_szChatChannelID );
				
			//
			// Open the Control Channel
			//
			//alert("Opening Control Channel");
			g_Helpee_oControlChannel = g_Helpee_oSAFRemoteDesktopChannelMgr.OpenDataChannel( c_szControlChannelID );
				
			//
			// Setup the ChannelDataReady handlers
			//
			// alert("Binding Events");
			g_Helpee_oChatChannel.OnChannelDataReady = function() 
							{ Helpee_ChatChannelDataReadyEventHandler(); }
								
			g_Helpee_oControlChannel.OnChannelDataReady = function() 
							{ Helpee_ControlChannelDataReadyEventHandler(); }

			// 
			// Setup the OnDisconnected event callback
			//
			g_Helpee_oSAFRemoteDesktopSession.OnDisconnected = function() 
					{ Helpee_OnClientDisconnectedEventHandler(); }

		}
		catch(error) 
		{
			//
			// Fatal Error initializing SALEM. Close down
			//
			FatalError( L_ERRFATAL_Text, error );
		}						
	}

	TraceFunctLeave();
	return;
}

//
//	This function gets called when the onVoiceDisconnected event gets fired on the helpee/server 
//
function Helpee_onVoiceDisconnected()
{
	TraceFunctEnter("Helpee_onVoiceDisconnected");

	try
	{
		if (true == g_bConnected)
		{		
			// alert("in onVoiceDisconnected!");

			// Persist state for VoIP connection
			g_bVoipConnected = false; 
			
			g_bStartEnabled = true;

			// Ungray the voice button only if voice is enabled
			if (g_bVoIPEnabled == true)
			{
#ifndef _HSSTOOLBAR
				frames.idFrameTools.btnVoice.disabled = false;
				frames.idFrameTools.txtVoice.disabled = false;
		        
				// DO NOT Set the not connected image
				// frames.idFrameTools.imgVoicePic.src = "../Common/SendVoice.gif";
				frames.idFrameTools.txtVoice.innerHTML = L_STARTTALKING_Text;
#else
				frames.idFrameTools.HideButton( "btnVoiceStop" );
				frames.idFrameTools.EnableButton( "btnVoice" );
				frames.idFrameTools.ShowButton( "btnVoice" );
#endif
			}
		}
	}
	catch (error)
	{
		// This should never happen as there are no calls to objects
		// DO NOTHING
	}

	TraceFunctLeave();
}

//
// This function gets called when the onVoiceConnected event gets fired on the helpee/server
//
function Helpee_onVoiceConnected()
{
	TraceFunctEnter("Helpee_onVoiceConnected");
	try
	{
		// alert("in onVoiceConnected!");

		// alert("Setting g_bVoipConnected = TRUE");

		// Persist state for VoIP connection
		g_bVoipConnected = true;
		
		g_bStartEnabled = true;

		// Ungray the voice button
#ifndef _HSSTOOLBAR
        frames.idFrameTools.txtVoice.innerHTML = L_STOPTALKING_Text;

		frames.idFrameTools.btnVoice.disabled = false;
        frames.idFrameTools.txtVoice.disabled = false;
		// Do not change the image 
        // frames.idFrameTools.imgVoicePic.src = "../Common/SendVoiceOn.gif";

#else
        frames.idFrameTools.HideButton( "btnVoice" );
        frames.idFrameTools.ShowButton( "btnVoiceStop" );
        frames.idFrameTools.EnableButton( "btnVoiceStop" );
#endif
		
	}
	catch (error)
	{
		// This should never happen as there are no calls to objects
		// DO NOTHING
	}
	TraceFunctLeave();
}

function Helpee_onVoiceDisabled()
{
	TraceFunctEnter("Helpee_onVoiceDisabled");
	
	try
	{
	
		if (g_bVoIPEnabled == true)
		{

			// Disable the voice on this machine
			g_bVoIPEnabled = false;
			
			g_bVoipConnected = false;
			
			DisplayMessage(L_ERRVOIP2_Text);

			// Gray the voice button
#ifndef _HSSTOOLBAR
			frames.idFrameTools.btnVoice.disabled = true;
            frames.idFrameTools.txtVoice.disabled = true;
#else
            frames.idFrameTools.DisableButton( "btnVoice" );
#endif

			// set me to bad
			g_stateVoipMe = 2;

			// Send a message to the Helper to disable it's voice also
			Helpee_SendControlCommand( c_szVoipDisable );
		}

	}
	catch (error)
	{
		FatalError( L_RCCTL_Text, error );
	}

	TraceFunctLeave();
}


//
// Helpee_ChatChannelDataReadyEventHandler: Call back to handle data from expert
//
function Helpee_ChatChannelDataReadyEventHandler() 
{
	TraceFunctEnter("Helpee_ChatChannelDataReadyEventHandler");
	var data = null;

	try
	{	
		//
		// Data on chat channel
		//	
		data = g_Helpee_oChatChannel.ReceiveChannelData();
		
		idCtx.minimized = false;
		idCtx.bringToForeground();
        SoundBeep();

		//
		// Open Chat window if necessary
		//
		if(true ==  g_bChatBoxHidden)
		{
			frames.idFrameTools.Helpee_HideChat();
		}

		//
		// Update chat history window with incoming data
		//
        frames.idFrameChatTop.UpdateChatHistory( data );
        frames.idFrameTools.UpdateChatStatus( L_LASTCHAT_Text );
        frames.idFrameChatTop.SetFocus();
#ifdef _BVT
        if( data == c_szChatBVT )
        {
            g_Helpee_oChatChannel.SendChannelData( c_szBVTPASS );
        }
#endif
	}
	catch(error)
	{
		FatalError( L_ERRFATAL_Text, error );
	}
	
	TraceFunctLeave();
	return;
}
	

function DisplayDisconnectStatus()
{
    TraceFunctEnter("DisplayDisconnectStatus");
    
    try
    {
        frames.idFrameTools.UpdateStatus( L_HELPEEDISCONNECTED_Text );
        parent.gDisconnected = true;
    }
    catch(error)
    {
        FatalError( L_RCCTL_Text, error );
    }

    TraceFunctLeave();
    return;
}

	
function Helpee_OnClientDisconnectedEventHandler() 
{
	TraceFunctEnter("Helpee_OnClientDisconnectedEventHandler");	
	
	try
	{
        SoundBeep();
		g_bConnected = false;

        try
        {
            // Disconnect the voice session if active
            if (g_bVoipConnected == true)
            {
                g_Helpee_oSAFIntercomServer.Disconnect();
            }

		    if(null != parent.oRCSession)
		    {
                parent.oRCSession.Disconnect();
			    parent.oRCSession.onDisconnected = function() 
				    {   }
			    parent.oRCSession.onConnected = function( salemID, userSID, sessionID )
				    {   }
		    }
        }
        catch(error)
        {
            // Ignore
        }

		DisplayDisconnectStatus();

		TraceFunctLeave();
		EndTrace();
		
		idBody.disabled = true;
		//frames.idFrameChatTop.idBody.disabled = true;
        frames.idFrameChatTop.idchatText.disabled = true;
        frames.idFrameChatTop.btnSendChat.disabled = true;
        frames.idFrameChatTop.idIncomingChatText.disabled = false;
		frames.idFrameTools.idBody.disabled = true;
		CloseOpenSubWin();

		if( false == g_bUserDisconnect )
		{
			if (null != g_objPanic)
            {
				g_objPanic.ClearPanicHook();
            }

#ifdef _BVT
            if( false == parent.gBVT )
            {
                if ( (null == parent.gHelperName ) || ( parent.gHelperName.length == 0 ))
			    {
				    parent.gHelperName = L_DEFAULTUSER_Text;
			    }
			    
			    var vArgs = new Array(1);
			    vArgs[0] = L_ERRDISCONNECT1_Text + parent.gHelperName + L_ERRDISCONNECT2_Text + parent.gHelperName + ".";	// Message
			    var vRetVal = window.showModelessDialog( c_szMsgURL, vArgs, c_szMsgSpecs );
            }
#else

			if ( (null == parent.gHelperName ) || ( parent.gHelperName.length == 0 ))
			{
				parent.gHelperName = L_DEFAULTUSER_Text;
			}
			
			var vArgs = new Array(1);
			vArgs[0] = L_ERRDISCONNECT1_Text + parent.gHelperName + L_ERRDISCONNECT2_Text + parent.gHelperName + ".";	// Message
			var vRetVal = window.showModelessDialog( c_szMsgURL, vArgs, c_szMsgSpecs );
#endif

		}

#ifdef _HELPCNT
        //
        // Increment count of number of help requests
        //
        var sVendorID = "CN=Microsoft Corporation,L=Redmond,S=Washington,C=US";
        var sProductID = "Microsoft Remote Assistance";
        var chan = parent.pchealth.CreateObject_Channel( sVendorID, sProductID );
        var iTimes = 0;
        var sTimes = null;

		for(var e = new Enumerator( chan.Incidents( 2 ) ); !e.atEnd(); e.moveNext())
		{
			var inc = e.item();
			if (inc.URL == parent.sSalemID) // Find the correct incident
			{
			    var XMLFile = inc.XMLDataFile;
			    if (XMLFile == "") 
			    {
				    continue;
			    }
			    
			    var oInc = parent.pchealth.CreateObject_Incident();
			    oInc.LoadFromXMLFile(XMLFile);

                try
                {
                    sTimes = oInc.Misc("HelpCnt");
                    if( (sTimes == null) || (sTimes.length == 0 ))
                    {
                        iTimes = 1;
                    }
                    else
                    {
                        iTimes = parseInt( sTimes ) + 1;
                    }
                }
                catch(e)
                {
                    iTimes = 1;
                }

                oInc.Misc("HelpCnt") = iTimes;
                oInc.GetXML(XMLFile);
                //alert("iTimes: " + iTimes);
            }
        }
#endif // _HELPCNT
 

#ifdef _BVT
        if( true == parent.gBVT )
        {
            parent.pchealth.close();
        }
#endif
	}
	catch(error)
	{
		//FatalTrace( L_ERRRCSESSION_Text, error );
	}
}