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<TITLE>Microsoft Windows XP Support Tools</TITLE></HEAD><BODY LEFTMARGIN=0 TOPMARGIN=0><A NAME="top"></A>
<IMG SRC="SETUP/gifs/Logo_WindowsXP.gif" ALT="Windows XP"><DIV class="MastText"> Customer Support Diagnostics</DIV>
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<CENTER> <TABLE WIDTH="98%" BORDER=0 CELLSPACING=10 CELLPADDING=0> <TR> <TD VALIGN=TOP> <FONT FACE="Verdana,Arial,Helvetica" SIZE="2"> <BR><BR> <B>Contents</B>
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<A HREF="dbg.htm#intro">Introduction</A> <BR><BR> <A HREF="dbg.htm#whatsin">What is included?</A> <BR><BR> <A HREF="dbg.htm#installsymbols">Install symbols</A> <BR><BR> <A HREF="dbg.htm#installtools">Install debugging tools</A>
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<A NAME="intro"></A><BR><BR><B>Introduction</B>
<BR><HR> The Customer Support Diagnostics package for Microsoft Windows XP consists of important tools and data to help you diagnose any system problems that arise with Windows XP. When you contact Microsoft customer support for help, they will direct you to use these tools.
<BR><BR><BR>
<A NAME="whatsin"></A>
<B>What is included?</B>
<BR><HR>
Windows XP Customer Support Diagnostics contains the following: <UL> <LI><B>Symbols.</B> Symbols are names that software developers assign to various pieces of code. The package includes both retail and debug versions of the symbols. For more information about symbols, see <A HREF="dbg.htm#installsymbols">Install symbols</A>. </LI><BR><BR>
<LI><B>Debugging tools.</B> Debugging tools analyze failures and other problems that occur in the operating system and its applications. The package contains debuggers (KD, WinDbg, CDB), debugger extensions for Windows NT 4.0, Windows 2000 and Windows XP, and other related debugging tools. For more information about debugging tools, see <A HREF="dbg.htm#installtools">Install debugging tools</A>.</LI></UL><BR><BR>
<A NAME="installsymbols"></A>
<B>Install symbols</B>
<BR><HR>
The 32-bit symbols package requires approximately 675 megabytes (MB) of hard disk space, and the 64-bit package requires approximately 550 megabytes (MB). To install symbols that match the version of Windows XP, click one of the following:<UL><LI><A HREF="./Symbols/i386/Retail/symbols.exe"> Install 32-bit retail symbols</A></LI><LI><A HREF="./Symbols/ia64/Retail/symbols.exe"> Install 64-bit retail symbols</A></LI></UL>
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<A NAME="installtools"></A>
<B>Install debugging tools</B>
<BR><HR> You can install either a 32-bit or 64-bit version of Debugging Tools for Windows. The 32-bit version is appropriate for most users, however, if you are planning on debugging an application on a IA-64 based processor, you should select the 64-bit version. The 32-bit version contains debugger extensions for Windows NT 4.0, Windows 2000, and Windows XP. You can install the 32-bit tools on either a 32-bit or 64-bit version of Windows XP. The 64-bit version contains debugger extensions for Windows XP, and can be installed only on the 64-bit version of Windows XP.
<BR><BR>
Debugging tools require approximately 16 MB of hard disk space. To install the debugging tools package, click one of the following:
<UL> <LI><A HREF="./Tools/setup_x86.exe"> Install 32-bit Debugging Tools for Windows</A> (required for most customers)</LI><LI><A HREF="./Tools/setup_ia64.exe"> Install 64-bit Debugging Tools for Windows</A></LI></UL>
To obtain the most current version of the Debugging Tools for Windows, see <A HREF="http://www.microsoft.com/ddk/debugging">Microsoft Debugging Tools</A>.
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<HR><CENTER>© 2001 Microsoft Corporation. All rights reserved.<BR> Other product and company names mentioned herein may be thetrademarks of their respective owners.</CENTER>
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