Microsoft(R) Windows NT(TM) 4.0 Problem Report Template (Please see instructions below to submit this report) Name : Company : Area Code & Phone : Internet Address : Country (if outside the U.S.) : Language Version : ***** PROBLEM INFORMATION ****** Product Release : Type "winver" at the command line while Windows NT is running. Product Type : < >Workstation < >Server Install Method : < >CD-ROM < >WINNT.EXE < >WINNT32.EXE Install Type : < >Upgrade from: < >Clean Install PROBLEM TITLE: [Please replace this line with a one-line summary of the issue] PROBLEM DESCRIPTION: Please provide a complete description of the problem, circumstances, and any actions you may have taken. ---------------------------------------------------------------------- PROBLEM OCCURS: < >Always < >Sometimes < >Didn't happen again < >Didn't try it again Did this problem exist in Version 3.51? < > YES < > NO STEP BY STEP INSTRUCTIONS we can follow to reproduce the problem here: Please be explicit and complete, if we cannot reproduce the problem here, the issue may not be resolved in the next release. 1. 2. 3. 4. **** BASIC CONFIGURATION **** Computer brand & model : Bus Architecture (check all that apply) < >ISA < >EISA < >MCA < >VESA < >PCI < >RISC < > PCMCIA (PC CARD) < >Other: System BIOS (manufacturer & version/date) : CPU(s) (type, speed and manufacturer) : Memory (RAM) : Mouse model & type (PS-2/serial/bus) (COM/IRQ) : Sound Card (model/address/IRQ) : Communications Modem (model/address/IRQ) : Other adapters (scanner/PC CARD) : ****** VIDEO CONFIGURATION ****** Video adapter : < > ISA < > EISA < > PCI < > VESA < > MCA Video memory < > 512Kb < > 1Mb < > 2Mb < > 4Mb < > 8Mb Video driver : Video resolution : < >640x480 < >800x600 < >1024x768 < >1280x1024 < > Other: Color depth : < >16 colors < >256 colors < >64K < >16.7 million < >True color < >Other: ****** HARD DISK CONFIGURATION ****** For each hard drive, list the following: Drive: < >IDE [Enter model name] < > Master < > Slave < > Primary IDE channel < > Secondary < >SCSI [Enter model name & SCSI id #] Disk controller: Partitions: Letter: File System: < > Fat < > NTFS Size: Letter: File System: < > Fat < > NTFS Size: ****** CD-ROM CONFIGURATION ****** CD-ROM drive brand & model : Is this a CD changer? < > # of discs:____ < > SCSI [ID#] < > OTHER Terminated < > Yes < > No < > IDE/ATAPI < > Master < > Slave < > Primary IDE channel < > Secondary Controlling adapter (Address and IRQ): ****** NETWORK CONFIGURATION ****** Network card type, IRQ & address: Network protocol(s) : Network cabling : Novell Server version : number of users: ****** PRINTER CONFIGURATION ****** Printer brand & model : Printer Port: < >LPT1 < >LPT2 < >COM1 < >COM2 < >File < >Network Driver : Memory : Printer cartridges : How To Submit This Report ========================= Please e-mail this form to ntbug@microsoft.com Note: this is not a support mechanism, and you are not guaranteed a response. If your problem is time-critical you should contact Microsoft as outlined in "Guide to Services and Support" in your documentation. Please send mail to ntbug@microsoft.com if you require an ftp location, or have any other questions or comments regarding the problem report process.