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Troubleshooting

What problem are you having?

During installation a message appears "UDDI Services is not compatible with IIS 5.0 isolation mode. The UDDI Services Web server component will not be installed."

Cause:  Internet Information Services (IIS) is operating in IIS 5.0 isolation mode - possibly due to an upgrade installation over a previous version of Windows.

Solution:  Configure ISS to operate in worker process isolation mode and repeat installation.

See also:  IIS Isolation Modes in IIS Help.

My Web browser fails to connect to a UDDI Services site with "Cannot find server or DNS error" message.

Cause:  SSL-encryption has been enabled for this site, but an SSL certificate has not been installed.

Solution:  Obtain an SSL certificate or disable SSL for this site.

See also:  Configure Authentication, SSL, and Cryptography.

My Web browser fails to connect to a UDDI Services site with "The page cannot be found" or "HTTP 404 - File not found" message.

Cause:  The ASP.NET request handler has been disabled.

Solution:  Enable the ASP.NET request handler.

See also:  How to Enable Web Service Extensions in IIS Help.

My Web browser fails to connect to a UDDI Services site with "The application cannot be started" message.

Cause:  A computer hosting a UDDI Services Web server component for this site has been promoted to a domain controller.

Solution:  Do not host the UDDI Services Web component on a computer that is also a domain controller or reconfigure IIS to function properly on the domain controller computer.

See also:  The Microsoft Knowledge Base article discussing this issue on the Microsoft Support Web site (http://support.microsoft.com/).

Known Issues

The following issues are known to exist in this version of UDDI Services:

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