If you are connected to the Internet, there are a variety of ways to get help.
Remote Assistance enables you to authorize persons to view and work on your computer from anywhere. You can also offer Remote Assistance to clients on your network.
Microsoft Online Assisted Support enables an online support professional to answer your questions.
The Windows Server Community is your launch pad for communicating online with others about deploying, managing, and troubleshooting Windows-based servers.
To get started, click a link under Support.
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You can get help in a variety of ways.
If you are connected to the Internet, for example, a support professional can
answer your questions in e-mail or an online chat session, or view your screen.
You can even allow a technician to take control of your computer to solve a problem.
Or by using Remote Assistance, friends or family can work on your computer over the
Internet in a similar way.