<HTML XMLNS:helpcenter>
<HEAD>
<!--
Copyright (c) 2000 Microsoft Corporation
-->
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=windows-1252">
<META HTTP-EQUIV=PICS-Label CONTENT='(PICS-1.1 "http://www.rsac.org/ratingsv01.html" l comment "RSACi North America Server" by "inet@microsoft.com" r (n 0 s 0 v 0 l 0))'>
<META HTTP-EQUIV="MSThemeCompatible" CONTENT="Yes">
<OBJECT ID=pchealth classid=CLSID:FC7D9E02-3F9E-11d3-93C0-00C04F72DAF7></OBJECT>
<LINK ID=Stylesheet_Ref0 href="hcp://system/css/shared.css" rel=STYLESHEET type=text/css>
<LINK ID=Stylesheet_Ref1 href="hcp://system/css/Behaviors.css" rel=STYLESHEET type=text/css>
<LINK ID=Stylesheet_Ref2 href="hcp://system/css/Layout.css" rel=STYLESHEET type=text/css>
<XML id='xmlChannels'>
<NODE NodeType='Frame1_Expand' Key='Top' Title='Support' URL='hcp://system/blurbs/isupport.htm'>
<NODE NodeType='Expando_Link' Key='Channels' Title='' Description='' URL=''/>
<!-- BETA only
<NODE NodeType='Spacer' Key='Spacer1'/>
<NODE NodeType='Expando_Link' Key='Bug' Title='Report a Bug' URL='hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/bugrep.htm'/>
-->
</NODE>
</XML>
<XML id='xmlTools'>
<NODE NodeType='Frame2' Key='Top' Title='See Also'>
<NODE NodeType='Expando_Link' Key='Tools_About' Title='About Support' URL='hcp://system/blurbs/about_support.htm' Description='Read information about the Support page.'/>
<NODE NodeType='Expando_Link' Key='Tools_MyComputer' Title='My Computer Information' URL='hcp://system/sysinfo/sysinfomain.htm' Description='Check what programs and hardware are installed on this computer, or the amount of memory available, or review diagnostic information about the health of your computer.'/>
<NODE NodeType='Expando_Link' Key='Tools_SysInfo' Title='Advanced System Information' URL='hcp://system/sysinfo/sysInfoLaunch.htm' Description='Link to system information that you or a support professional might need to troubleshoot a problem or assess your computer's health.'/>
<NODE NodeType='Expando_Link' Key='Tools_MSconfig' Title='System Configuration Utility' URL='hcp://system/sysinfo/sysConfigLaunch.htm' Description='Automate the routine troubleshooting steps that Microsoft support professionals use when diagnosing system configuration issues (Msconfig.exe).'/>
</NODE>
</XML>
</HEAD>
<BODY id=noloc0 tabindex=-1 class="sys-lhp-bgcolor" style="margin: 11px" scroll=no>
<TABLE border=0 cellPadding=0 cellSpacing=0 WIDTH=100% HEIGHT=100% style="table-layout: fixed">
<TR WIDTH=100%>
<TD HEIGHT=100%>
<helpcenter:tree id="idDisplay" target="HelpCtrContents" onSelect="tree_onSelect( true );"></helpcenter:tree>
</TD>
</TR>
<TR id=idSeeAlso style="padding-top: 11px">
<TD>
<helpcenter:tree id="idDisplay2" target="HelpCtrContents" onSelect="tree_onSelect( false );"></helpcenter:tree>
</TD>
</TR>
</TABLE>
</BODY>
<SCRIPT>
var skip_MicrosoftAssistedSupport = "PSS Online Assisted Support"; // Need to put special instructions here
var skip_MicrosoftWhistlerBeta = "Microsoft Whistler Beta";
// Find out if the "Microsoft Assisted Support" Channel is required or not by reading the registry key
var REG_MICROSOFT_CHANNEL_KEY = "HKLM\\SOFTWARE\\Microsoft\\PCHealth\\HelpCtr\\SAF\\Channels\\Microsoft\\Display";
// Find out if this is a retail or an OEM build
var REG_OEM_BUILD = "HKLM\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\ProductId";
var g_lastHeight = 0;
var g_timeout = null;
channels_CheckSize();
function tree_onSelect( flag )
{
if(flag) idDisplay2.Unselect();
else idDisplay .Unselect();
try
{
var node = event.srcElement.data;
if(node && node.URL != "")
{
if(pchealth.HelpSession.IsNavigating() == false)
{
if(node.Title)
{
pchealth.HelpSession.SetTitle( node.URL, node.Title );
}
pchealth.UI_Contents.content.Navigate( node.URL, null, null, null, null );
}
}
}
catch(e)
{
}
}
function channels_ContextSwitch()
{
var ctx = pchealth.HelpSession.CurrentContext;
if(ctx.ContextName == "CHANNELS")
{
var oXML = xmlChannels.cloneNode( true );
var oRoot = oXML.documentElement;
var oTemplate = oRoot.selectSingleNode( "//NODE[@Key=\"Channels\"]" );
var fPSSEnabled = true;
var objChannels // A collection of channels
var strVendorName; // String variable that holds the vendor name
var strProductID; // String variable that holds the product ID
var strURL; // String variable that holds the URL
var strKey; // String variable that contains the key - is a concatenation of "Channels" & strVendorName & strProductID
try
{
var strRegVal = pchealth.RegRead( REG_OEM_BUILD );
if(strRegVal.match( /-OEM-/i ))
{
fPSSEnabled = false;
}
}
catch (e)
{
}
try
{
var dwRegVal = pchealth.RegRead( REG_MICROSOFT_CHANNEL_KEY );
if(dwRegVal == 1)
{
fPSSEnabled = true;
}
}
catch (e)
{
}
// Enumerate thro the channels and generate the XML dynamically
objChannels = pchealth.Channels;
objChannels.MoveFirst();
while(objChannels.EOF == false)
{
var strVendorName = objChannels.VendorName;
var strVendorID = objChannels.VendorID;
var strProductID = objChannels.ProductID;
var strKey = "Channels\\" + strVendorID + "\\" + strProductID;
var fSkip = false;
// If ProductID is "Microsoft Assisted Support" then store the information so that it can be displayed as the last channel
if(strProductID == skip_MicrosoftAssistedSupport && fPSSEnabled == false) fSkip = true;
if(strProductID == skip_MicrosoftWhistlerBeta ) fSkip = true;
if(fSkip == false)
{
var oNode = oTemplate.cloneNode( true );
oNode.attributes.getNamedItem( "Key" ).nodeValue = strKey;
oNode.attributes.getNamedItem( "Title" ).nodeValue = objChannels.ProductName;
oNode.attributes.getNamedItem( "URL" ).nodeValue = objChannels.SupportUrl;
oNode.attributes.getNamedItem( "Description" ).nodeValue = objChannels.ProductDescription;
oTemplate.parentNode.insertBefore( oNode, oTemplate );
}
objChannels.MoveNext();
}
oTemplate.parentNode.removeChild( oTemplate );
idDisplay .Populate( oRoot );
idDisplay2.Populate( xmlTools.documentElement );
}
}
function channels_PersistLoad()
{
var dataSer = idState.stateProperty( "dataser" );
if(dataSer)
{
idDisplay.Load( dataSer );
}
}
function channels_TravelDone()
{
var dataSer;
try
{
dataSer = idDisplay.Save();
}
catch(e)
{
dataSer = null;
}
idState.stateProperty( "dataser" ) = dataSer;
}
function channels_CheckSize()
{
var fState;
if(pchealth.UI_Context.height == 0)
{
channels_CheckSizeDelayed( true );
return; // Too early.
}
if(idSeeAlso.style.display == "")
{
g_lastHeight = idSeeAlso.scrollHeight;
}
fState = (g_lastHeight < pchealth.UI_Context.height * 0.5);
idSeeAlso.style.display = fState ? "" : "none";
}
function channels_CheckSizeDelayed( fSet )
{
if(g_timeout != null)
{
window.clearTimeout( g_timeout );
g_timeout = null;
}
if(fSet)
{
g_timeout = window.setTimeout( channels_CheckSize, 10 );
}
}
function window::onunload()
{
channels_CheckSizeDelayed( false );
}
function window::onresize()
{
channels_CheckSize();
}
</SCRIPT>
<helpcenter:events id=idEvents onContextSwitch="channels_ContextSwitch();" onPersistLoad="channels_PersistLoad();" onTravelDone="channels_TravelDone();"
onOptionsChanged="channels_CheckSize()" onCssChanged="channels_CheckSize()" />
<helpcenter:state id=idState identity="Channels" />
</HTML>