You can not select more than 25 topics
Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
409 lines
20 KiB
409 lines
20 KiB
<BODY bgColor=#ffffff leftMargin=0 topMargin=0 marginwidth="0" marginheight="0" onload="load()">
|
|
<STYLE id="idStyle1" name="idStyle1">
|
|
.DisplayNone { display:none; } .Display { display:''; }
|
|
</STYLE>
|
|
</SPAN><A name=top></A>
|
|
<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
|
|
<TBODY>
|
|
<TR>
|
|
<TD bgColor=#ffffff height=1>
|
|
<IMG height=1 src="/services/remoteassistance/RA_Web_Main_files/ts.gif" width=1>
|
|
</TD>
|
|
</TR>
|
|
</TBODY>
|
|
</TABLE>
|
|
<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
|
|
<TBODY>
|
|
<TR vAlign=top>
|
|
<TD vAlign=top>
|
|
<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
|
|
<TBODY>
|
|
<TR vAlign=top>
|
|
<TD width="100%">
|
|
<TABLE cellSpacing=0 cellPadding=20 border=0>
|
|
<TBODY>
|
|
<TR>
|
|
<TD style="PADDING-RIGHT: 20px; PADDING-LEFT: 20px; PADDING-BOTTOM: 20px; PADDING-TOP: 11px">
|
|
<!-- -->
|
|
<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
|
|
<TBODY>
|
|
<TR>
|
|
<TD>
|
|
<SPAN id=donotprint>
|
|
<IMG height=3 alt="" src="/services/remoteassistance/RA_Web_Main_files/ts.gif" width=1>
|
|
</SPAN>
|
|
</TD>
|
|
</TR>
|
|
<TR>
|
|
<TD>
|
|
<table width="100%" border="0" cellspacing="0" cellpadding="0">
|
|
<tr>
|
|
<td rowspan="2" width="5%">
|
|
<img src="/services/remoteassistance/rahand.gif" width="54" height="50" align="absMiddle">
|
|
</td>
|
|
<td rowspan="2">
|
|
<H1 class=navpages><%= GetString("ProductName") %></H1></td>
|
|
</tr>
|
|
<tr>
|
|
</tr>
|
|
</table>
|
|
</TD>
|
|
</TR>
|
|
<TR>
|
|
<TD height="95">
|
|
<P>
|
|
<b>
|
|
<br>
|
|
<%= GetString("Title1Paragraph1") %>
|
|
</b></P>
|
|
<p>
|
|
<font size=-1><%= GetString("Paragraph1") %></font><font size=-1></font></p>
|
|
<p>
|
|
<%= GetString("Paragraph2") %>
|
|
</p>
|
|
</TD>
|
|
</TR>
|
|
</TBODY>
|
|
</TABLE>
|
|
<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
|
|
<TBODY>
|
|
<TR>
|
|
<TD>
|
|
<IMG height=8 alt="" src="/services/remoteassistance/RA_Web_Main_files/ts.gif" width=1>
|
|
</TD>
|
|
</TR>
|
|
<TR>
|
|
<TD width="100%" bgColor=#cccccc>
|
|
<IMG height=1 src="/services/remoteassistance/RA_Web_Main_files/ts.gif" width=1>
|
|
</TD>
|
|
</TR>
|
|
<TR>
|
|
<TD>
|
|
<IMG height=8 alt="" src="/services/remoteassistance/RA_Web_Main_files/ts.gif" width=1>
|
|
</TD>
|
|
</TR>
|
|
</TBODY>
|
|
</TABLE>
|
|
<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
|
|
<TBODY>
|
|
<TR>
|
|
<TD vAlign=top align=left>
|
|
<div id="idDivJScriptAvailable" name="idDivJScriptAvailable" class="DisplayNone">
|
|
<!-- -->
|
|
<!-- Main Content Area START -->
|
|
<!-- JScript available - display start RA button -->
|
|
<table width="100%" border="0" cellspacing="0" cellpadding="10">
|
|
<tr>
|
|
<td colspan="2" valign="top" height="30" align="middle">
|
|
<%= GetString("StartRAMessage") %></td>
|
|
</tr>
|
|
<tr>
|
|
<td colspan="2" valign="top">
|
|
<div align="center">
|
|
<input type=submit onclick="StartRA()" value="<% = GetString("StartRAButton") %>" name=Submit2>
|
|
</div>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
<div id="idDivJScriptNotAvailable" name="idDivJScriptNotAvailable" class="Display">
|
|
<!-- -->
|
|
<!-- Main Content Area START -->
|
|
<!-- JScript not available - display error msg -->
|
|
<table cellspacing=0 cellpadding=10 width="100%" align=center border=0>
|
|
<tbody>
|
|
<tr>
|
|
<td noWrap>
|
|
<table width="100%" border="0" cellspacing="0" cellpadding="0" ID="Table1">
|
|
<tr>
|
|
<td width="46" nowrap>
|
|
<div align="left">
|
|
<font color="#000000" size="2"><b><font color="#000000" size="2"><b><font color="#0033cc" size="2"><img src="/services/remoteassistance/RA_Web_Main_files/Alert_Icon.gif" width="31" height="32" align="absMiddle">
|
|
</font></b></font></b></font>
|
|
</div>
|
|
</td>
|
|
<td width="1120">
|
|
<p>
|
|
<% = GetString("IntroMsg1") %>
|
|
</p>
|
|
<p>
|
|
<% = GetString("IntroMsg2") %>
|
|
</p>
|
|
</td>
|
|
</tr>
|
|
<tr>
|
|
<td width="46" nowrap>
|
|
 </td>
|
|
<td width="1120">
|
|
<p>
|
|
</p>
|
|
<P><STRONG><% = GetString("IntroMsg3") %></STRONG></P>
|
|
<DIV>
|
|
<OL>
|
|
<LI>
|
|
<% = GetString("IntroMsg4") %>
|
|
<LI>
|
|
<% = GetString("IntroMsg5") %>
|
|
<LI>
|
|
<% = GetString("IntroMsg6") %>
|
|
<LI>
|
|
<% = GetString("IntroMsg7") %>
|
|
</LI>
|
|
</OL>
|
|
</DIV>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</td>
|
|
</tr>
|
|
</tbody>
|
|
</table>
|
|
</div>
|
|
<div id="idDivError" name="idDivError" class="DisplayNone">
|
|
<!-- -->
|
|
<!-- Main Content Area START -->
|
|
<!-- Invalid ticket - Display error msg -->
|
|
<table cellspacing=0 cellpadding=10 width="100%" align=center border=0>
|
|
<tbody>
|
|
<tr>
|
|
<td noWrap>
|
|
<table width="100%" border="0" cellspacing="0" cellpadding="0">
|
|
<tr>
|
|
<td width="46" nowrap>
|
|
<div align="left">
|
|
<font color="#000000" size="2"><b><font color=#0033cc size=2>
|
|
<img src="/services/remoteassistance/RA_Web_Main_files/Alert_Icon.gif" width="31" height="32" align="absMiddle">
|
|
|
|
</font></b></font></div>
|
|
</td>
|
|
<td width="1122">
|
|
<P id=idP12 name="idP12">
|
|
<% = GetString("TicketError1") %>
|
|
</P>
|
|
<P>
|
|
<% = GetString("InstallIE") %>
|
|
</P>
|
|
</td>
|
|
</tr>
|
|
<tr>
|
|
<td width="46" nowrap>
|
|
<font color="#000000" size="2"><b><font color=#0033cc size=2> </font></b></font></td>
|
|
<td width="1122">
|
|
<p>
|
|
<a href="<%= GetString("LinkToIE") %>"><b><font size="-1">
|
|
<br>
|
|
</font></b></a><% = GetString("TicketErrorMsg") %></p>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</td>
|
|
</tr>
|
|
</tbody>
|
|
</table>
|
|
</div>
|
|
<div id="idNotIE" name="idDivError" class="DisplayNone">
|
|
<!-- -->
|
|
<!-- Main Content Area START -->
|
|
<!-- Not IE Error -->
|
|
<table cellspacing=0 cellpadding=10 width=100% align=center border=0>
|
|
<tbody>
|
|
<tr>
|
|
<td noWrap>
|
|
<table width="100%" border="0" cellspacing="0" cellpadding="0">
|
|
<tr>
|
|
<td width="46" nowrap>
|
|
<div align="left">
|
|
<font color="#000000" size="2"><b><font color=#0033cc size=2>
|
|
<img src="/services/remoteassistance/RA_Web_Main_files/Alert_Icon.gif" width="31" height="32" align="absmiddle">
|
|
</font></b></font></div>
|
|
</td>
|
|
<td width="1114">
|
|
<p>
|
|
<%= GetString("L_NotIEError1_Text") %>
|
|
</p>
|
|
</td>
|
|
</tr>
|
|
<tr>
|
|
<td width="46" nowrap>
|
|
<font color="#000000" size="2"><b><font color=#0033cc size=2> </font></b></font></td>
|
|
<td width="1114">
|
|
<p>
|
|
<a href="<%= GetString("LinkToIE") %>"><b><font size="-1">
|
|
<br>
|
|
</font></b></a> <font size="-1"><a href="<%= GetString("LinkToIE") %>"><% = GetString("IELinkMsg") %></a></font></p>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</td>
|
|
</tr>
|
|
</tbody>
|
|
</table>
|
|
</div>
|
|
<div id="idNotXP" name="idDivError" class="DisplayNone">
|
|
<!-- -->
|
|
<!-- Main Content Area START -->
|
|
<!-- Not XP Error -->
|
|
<table cellspacing=0 cellpadding=10 width=100% align=center border=0>
|
|
<tbody>
|
|
<tr>
|
|
<td noWrap>
|
|
<table width="100%" border="0" cellspacing="0" cellpadding="0">
|
|
<tr>
|
|
<td width="46" nowrap>
|
|
<div align="left">
|
|
<font color="#000000" size="2"><b><font color=#0033cc size=2>
|
|
<img src="/services/remoteassistance/RA_Web_Main_files/Alert_Icon.gif" width="31" height="32" align="absmiddle">
|
|
</font></b></font></div>
|
|
</td>
|
|
<td width="1118">
|
|
<p>
|
|
<%= GetString("L_NotXPError1_Text") %>
|
|
</p>
|
|
</td>
|
|
</tr>
|
|
<tr>
|
|
<td width="46" nowrap>
|
|
<font color="#000000" size="2"><b><font color=#0033cc size=2> </font></b></font></td>
|
|
<td width="1118">
|
|
<p>
|
|
<a href="<%= GetString("LinkToIE") %>">
|
|
<br>
|
|
</a> <% = GetString("XPLinkMsg") %><a href="<% = GetString("XPLink") %>"><% = GetString("XPLinkMsg2") %></a><% = GetString("XPLinkMsg3") %></p>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</td>
|
|
</tr>
|
|
</tbody>
|
|
</table>
|
|
</div>
|
|
<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
|
|
<TBODY>
|
|
<TR>
|
|
<TD>
|
|
<IMG height=8 alt="" src="/services/remoteassistance/RA_Web_Main_files/ts.gif" width=1>
|
|
</TD>
|
|
</TR>
|
|
<TR>
|
|
<TD width="100%" bgColor=#cccccc>
|
|
<IMG height=1 src="/services/remoteassistance/RA_Web_Main_files/ts.gif" width=1>
|
|
</TD>
|
|
</TR>
|
|
<TR>
|
|
<TD>
|
|
<IMG height=8 alt="" src="/services/remoteassistance/RA_Web_Main_files/ts.gif" width=1>
|
|
</TD>
|
|
</TR>
|
|
</TBODY>
|
|
</TABLE>
|
|
<p>
|
|
<b><% = GetString("NotesTitle") %></b></p>
|
|
<ul>
|
|
<li>
|
|
<%= GetString("NotesLine1") %>
|
|
<li>
|
|
<%= GetString("NotesLine2") %>
|
|
<li>
|
|
<%= GetString("NotesLine6") %>
|
|
<li>
|
|
<%= GetString("NotesLine1") %>
|
|
</li>
|
|
</ul>
|
|
</TD>
|
|
</TR>
|
|
</TBODY>
|
|
</TABLE>
|
|
</TD>
|
|
</TR>
|
|
</TBODY>
|
|
</TABLE>
|
|
</TD>
|
|
</TR>
|
|
</TBODY>
|
|
</TABLE>
|
|
</TD>
|
|
</TR>
|
|
<TR vAlign=top>
|
|
<TD>
|
|
<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
|
|
<TBODY>
|
|
<TR>
|
|
<TD width="100%">
|
|
<SPAN id=donotprint>
|
|
<SPAN id=pgFooter>
|
|
<TABLE class=FooterBranding height=20 cellSpacing=0 cellPadding=0 width="100%" border=0>
|
|
<TBODY>
|
|
<TR>
|
|
<TD align=left>
|
|
<TABLE height="100%" cellSpacing=0 cellPadding=0 border=0>
|
|
<TBODY>
|
|
<TR class=MNPFooterRow1>
|
|
<TD width=10>
|
|
|
|
</TD>
|
|
<TD noWrap>
|
|
<A href="<% = GetString("ContactUsLink") %>" target=_top><% = GetString("ContactUsMsg") %></A></TD>
|
|
<TD width=10>
|
|
|
|
</TD>
|
|
<SCRIPT language=javascript type=text/javascript>
|
|
var sItemURL = "<% = GetString("MailTo1") %>" + " " + location.href;
|
|
document.write('<td nowrap><a href="' + sItemURL + '" target=><% = GetString("EmailPage") %></a></td>');
|
|
document.write ('<td> </td>');
|
|
</SCRIPT>
|
|
<TD noWrap>
|
|
<A href="<%=GetString("XPNewsletterLink") %>" target=_top><%=GetString("XPNewsletterMsg") %></A></TD>
|
|
<TD width=10>
|
|
|
|
</TD>
|
|
</TR>
|
|
</TBODY>
|
|
</TABLE>
|
|
</TD>
|
|
</TR>
|
|
</TBODY>
|
|
</TABLE>
|
|
<TABLE class=FooterBranding height=30 cellSpacing=0 cellPadding=0 width="100%" border=0>
|
|
<TBODY>
|
|
<TR>
|
|
<TD align=left>
|
|
<TABLE height="100%" cellSpacing=0 cellPadding=0 border=0>
|
|
<TBODY>
|
|
<TR class=MNPFooterRow2>
|
|
<TD width=10>
|
|
|
|
</TD>
|
|
<TD noWrap>
|
|
<A href="<%=GetString("CopyRightLink") %>" target=_top><% = GetString("CopyRightMsg") %></A></TD>
|
|
<TD width=10>
|
|
|
|
</TD>
|
|
<TD noWrap>
|
|
<A href="<%=GetString("PrivacyLink") %>" target=_top><%=GetString("PrivacyMsg") %></A></TD>
|
|
<TD width=10>
|
|
|
|
</TD>
|
|
<TD noWrap>
|
|
<A href="<%=GetString("AccLink") %>" target=_top><%=GetString("AccMsg") %></A></TD>
|
|
<TD width=10>
|
|
|
|
</TD>
|
|
</TR>
|
|
</TBODY>
|
|
</TABLE>
|
|
</TD>
|
|
</TR>
|
|
</TBODY>
|
|
</TABLE>
|
|
</SPAN>
|
|
</SPAN>
|
|
</TD>
|
|
</TR>
|
|
</TBODY>
|
|
</TABLE>
|
|
</TD>
|
|
</TR>
|
|
</TBODY>
|
|
</TABLE>
|
|
</BODY>
|
|
|