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361 lines
16 KiB
361 lines
16 KiB
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Oversikt over Windows XP Professional
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Alle produkter
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Support
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Microsoft på Internett
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Hjemmeside for Microsoft Windows XP
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<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
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<TBODY>
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<TR>
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<TD>
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</TD>
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</TR>
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<TR>
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<TD>
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<H1 id="idH1RA" class=navpages>Fjernhjelp</H1></TD>
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</TR>
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<TR>
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<TD>
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<P id="idPRA1">
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<b>Yte hjelp med Fjernhjelp</b></P>
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<P id="idPRA2">
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Noen ganger er det best å demonstrere en løsning for å hjelpe noen med å løse
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et problem. Fjernhjelp er en lettvint måte å koble til en venns datamaskin
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(dere må begge kjøre Microsoft Windows XP) for å gå gjennom en løsning sammen.
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</P>
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<P id="idPRA3">
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Følgende informasjon gjelder brukere som har mottatt en Fjernhjelp-invitasjon.
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</P>
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<P id="idPRA4">
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Etter at du er koblet til, vil du kunne se din venns skjermbilde, og dere kan
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prate sammen i sanntid om hva dere begge ser. Med din venns tillatelse kan du
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til og med bruke mus og tastatur til å arbeide med din venn på hans eller
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hennes datamaskin. Du må svare før utløpstiden som er angitt i invitasjonen.
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</P>
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<P id="idPRA5">
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<b>Forsiktig!</b> Godta bare invitasjoner fra personer du kjenner og stoler på.
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E-postmeldinger kan inneholde virus eller annet skadelig innhold.
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<br>
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</P>
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</TD>
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</TR>
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</TBODY>
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<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
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<TBODY>
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<TR>
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<TD>
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<IMG height=8 src="/products/shared/images/ts.gif" width=1>
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</TD>
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</TR>
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<TR>
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<TD width="100%" bgColor=#cccccc>
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<IMG height=1 src="/products/shared/images/ts.gif" width=1>
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</TD>
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</TR>
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<TR>
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<TD>
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<IMG height=8 alt="" src="/products/shared/images/ts.gif" width=1>
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</TD>
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</TR>
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</TBODY>
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</TABLE>
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<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
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<TBODY>
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<TR>
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<TD id="idTDAcceptRequest" vAlign=top align=left>
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<!-- -->
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<!-- Main Content Area START -->
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<table width="100%" border="0" cellspacing="0" cellpadding="0">
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<tr>
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<td id="idTDARrahandGif" width="100" valign="top" height="30" align="center">
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<img src="/services/remoteassistance/rahand.gif" width="54" height="50">
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</td>
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<td height="30">
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<p id="idPAcceptRequest">
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<b> Slik åpner du denne forespørselen</b></p>
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</td>
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</tr>
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<tr>
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<td width="100" valign="top">
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</td>
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<td>
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<ol>
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<li id="idL1">
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Åpne filvedlegget til e-postmeldingen. Kontroller at det er av typen
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MsRCincident. Hvis du blir spurt om å åpne eller lagre, velger du åpne.
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</li>
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<li id="idL2">
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Klikk Ja for å godta invitasjonen.
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</li>
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<li id="idL3">
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Når du blir bedt om å koble til avsenderens maskin, skriver du eventuelt inn et
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passord. Kontakt avsenderen hvis du ikke kjenner passordet.
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</li>
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</ol>
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</td>
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</tr>
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</table>
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<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
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<TBODY>
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<TR>
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<TD>
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<IMG height=8 src="/products/shared/images/ts.gif" width=1>
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</TD>
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</TR>
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<TR>
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<TD width="100%" bgColor=#cccccc>
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<IMG height=1 src="/products/shared/images/ts.gif" width=1>
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</TD>
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</TR>
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<TR>
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<TD>
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<IMG height=8 src="/products/shared/images/ts.gif" width=1>
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</TD>
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</TR>
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</TBODY>
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</TABLE>
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<p id="idPRA6">
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Hvis avsenderen er tilkoblet og godtar tilkoblingen, vil du kunne prate
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elektronisk og se hans eller hennes skrivebord. Personen du hjelper, kan ikke
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se eller kontrollere datamaskinen din.
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</p>
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<p id="idPRA7">
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<b>Obs!</b></p>
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<ul>
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<li id="idLNote1">
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Både du og personen du hjelper, må være koblet til Internett når dere bruker Fjernhjelp.
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</li>
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<li id="idLNote2">
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Hvis du arbeider på et lokalnett, kan en brannmur hindre deg i å bruke
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Fjernhjelp. Hvis dette er tilfellet, kan du få mer informasjon fra nettverksadministratoren.
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</li>
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<li id="idLNote3">
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Hvis du vil lære mer om Fjernhjelp, klikker du Start i Windows XP, klikker
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Hjelp og støtte og skriver Fjernhjelp i søkeboksen.
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</li>
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</ul>
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</TD>
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<TR vAlign=top>
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<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
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<TD width="100%">
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<TD id="idTDFooter0" noWrap>
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<A href="http://www.microsoft.com/norge/feedback" target=_top>Kontakt oss</A></TD>
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<SCRIPT language=javascript type=text/javascript>
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var L_Subject_Text = "En kobling fra Microsoft";
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var L_Body_Text = "Denne koblingen er fra Web-området Microsoft Windows XP";
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var L_Email_Text = "Send denne siden med e-post";
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<A href="http://www.microsoft.com/norge/subscribe/?MSCOMTB=ICP_Microsoft|Nyhetsbrev" target=_top>Gratis nyhetsbrev</A></TD>
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<TD width=10>
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<A href="http://www.microsoft.com/norge/info/cpyright.htm" target=_top>© 2001 Microsoft Corporation. Med enerett. Vilkår for bruk.</A></TD>
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<A href="http://www.microsoft.com/enable/" target=_top>Tilgjengelighet</A></TD>
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