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204 lines
8.2 KiB
204 lines
8.2 KiB
Microsoft LAN Manager
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Remote Access Service
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User's Quick Reference
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Installing the Remote Access Service
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1. Insert the Remote Access installation disk in drive A.
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2. Type a:\setup. The Setup box appears on the screen.
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3. Choose Install. The system installs the files and the Add COM Port box
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appears on the screen.
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4. Specify a port number (internal modems are usually set to COM2) and
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choose OK. The Configuration box appears on the screen.
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5. Choose one or more of the following:
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- To accept the configuration defaults as indicated on the screen, go
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directly to step 6.
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- To configure an additional COM port for Remote Access, choose
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Add Port and specify the number.
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- To change the modem type, choose Select Modem and select your modem
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type.
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- To use your computer's network adapter card and modem at the same
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time, select the appropriate option button. This applies only to
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dual-role computers (computers that have both a network adapter card
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and a modem) that are running DOS and Microsoft LAN Manager Enhanced.
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6. Choose OK. The Install Complete box appears on the screen.
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7. Restart your computer.
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For additional instructions use Setup Help or contact your system
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administrator.
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Connecting to the Network
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If you are running DOS and LAN Manager Enhanced on a dual-role computer,
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start at step1. If you are running DOS and any other configuration, start
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at step 2. If you are running OS/2 start at step 3.
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1. Type unload protocol.
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2. Type rasload to load the Remote Access drivers.
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3. Type rasphone to open the Phone Book.
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4. Create and save a Phone Book entry (use Help).
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5. Connect to the network (use Help).
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Note: If you plan to run the Microsoft Windows (TM) graphical environment,
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you must load the Remote Access drivers before starting the Windows
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environment.
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Using the Network
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You can now use the network exactly as if you were in your office.
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Important: You can access data files across the telephone connection,
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but loading software programs across the network (that is, across
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the telephone line) will cause extremely long delays. Contact your
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system administrator for more details.
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Disconnecting from the Network
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1. Type rasphone to open the Phone Book.
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2. From the Dial menu, choose Disconnect.
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Unloading Remote Access Drivers
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If you are running DOS and LAN Manager Enhanced on a dual-role computer,
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you should unload the Remote Access drivers prior to switching from your
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modem to your network adapter card, or vice versa. If you are running
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any other DOS configuration, unloading the Remote Access drivers will free
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up memory that may be needed to run other applications. To unload the
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Remote Access drivers:
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Type rasload /u.
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Command Line Commands
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-----------------------------------------------------------------------------
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Command Action
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-----------------------------------------------------------------------------
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rasphone Opens Phone Book.
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rasdial Connects and disconnects.
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unload protocol Unloads protocol drivers (DOS only).
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rasload Loads Remote Access drivers (DOS only).
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rasload /u Unloads Remote Access drivers (DOS only).
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-----------------------------------------------------------------------------
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Type /help after any command to get more information about that command.
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For example, type rasdial /help to learn more about the rasdial command.
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Phone Book Help
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-----------------------------------------------------------------------------
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Type of Help Action
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-----------------------------------------------------------------------------
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General help From the Help menu, select Index.
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Help for screens From the screen, choose Help.
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Help for error messages Press F1 when prompted.
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-----------------------------------------------------------------------------
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Phone Number Modifiers
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-----------------------------------------------------------------------------
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Character Function
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-----------------------------------------------------------------------------
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, Pauses briefly (two seconds for most modems) before
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continuing.
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@ Waits for extended silence before continuing. Use with
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modems 2400 baud or greater.
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P Switches from touch-tone to pulse/rotary dialing.
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T Switches from pulse/rotary to touch-tone dialing.
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W Waits for a dial tone before continuing. Use with modems
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2400 baud or greater.
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-----------------------------------------------------------------------------
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For additional details, use Phone Book Help.
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Troubleshooting
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Network Access Problems
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If you are denied access to your network, contact your system administrator.
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You may not have a valid user account on your LAN Manager network, or you
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may not have permission to dial in.
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Connection and Response Problems
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If the Remote Access server is not responding, one or more of the following
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may be true:
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- The Remote Access server is not running. Contact your system administrator.
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- You are using an incompatible version of the Remote Access software.
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Contact your system administrator.
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- The modem on the Remote Access server has been turned off. Contact your
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system administrator.
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- Your modem and/or modem configurations are incompatible with the modem on
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the Remote Access server. Contact your system administrator.
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- Your hotel room telephone line cannot accommodate your current modem speed.
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Use a lower baud rate or contact the hotel manager to request a direct
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line.
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- You specified the wrong telephone number. Update your Phone Book entry and
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redial.
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- You did not specify a special number that gives you an outside line. For
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example, some businesses and hotels require you to dial 9 before dialing
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your number.
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- There is static on the telephone line. Contact your phone service provider.
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Modem Problems
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If your modem is not responding properly, one of the following may be true:
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- Your modem has been turned off or unplugged.
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- Your modem is not properly connected to your computer.
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- Your modem is in an inconsistent state. Restart or reset your modem and
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redial.
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- Your modem and/or modem cables are defective or not compatible for use with
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Remote Access. Contact your system administrator.
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- Your modem is not configured correctly. See your modem user guide or
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contact your system administrator.
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If your modem connects at a lower baud rate than you specified, the Remote
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Access server may have a modem type different from what you are using.
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Contact your system administrator.
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Unloading Problems (DOS Remote Access Drivers Only)
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If you encounter problems when unloading the Remote Access drivers, one of
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the following may be true:
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- A telephone connection still exists. The Remote Access drivers will not
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unload if a telephone connection exists. This protects you from accidently
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hanging up a connection and losing data. Save your data files, disconnect
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the phone line, and then try the rasload /u command again.
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- You have an incorrect TSR unloading order. The Remote Access drivers will
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not unload if you load a terminate-and-stay-resident (TSR) program or
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start the Workstation service after typing rasload. Ensure that your
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loading order is correct.
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Net805 Error
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One likely cause of this error is the following incorrect settings in MODEMS.INF:
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- Port-to-modem speed (DTE speed) is higher than modem-to-modem speed (DCE
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speed), and
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- Flow control is OFF.
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To correct the configuration, make one of the following adjustments:
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- If you want flow control to be OFF, set the DTE speed and the DCE speed
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to the same value, or
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- If you want to enable compression, set the flow control value to ON.
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-----------------------------------------------------------------------------
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Copyright 1991 - 1993 Microsoft Corporation
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All rights reserved.
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Microsoft is a registered trademark of Microsoft Corporation.
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U.S. Patent No. 4955066
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-----------------------------------------------------------------------------
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