Source code of Windows XP (NT5)
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  3. <HTML><HEAD><TITLE>Release Notes (Readme.htm) for Windows Support Tools for Microsoft Windows�XP Professional and Windows�XP 64-Bit Edition</TITLE>
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  67. <BODY>
  68. <H1>Release Notes (Readme.htm) for Windows Support Tools for Microsoft
  69. Windows&nbsp;XP Professional and Windows&nbsp;XP 64-Bit Edition</H1>
  70. <P>This document contains important information that is not included in the
  71. online Help for the Microsoft� Windows� Support Tools for Microsoft
  72. Windows�&nbsp;XP Professional and Windows&nbsp;XP 64-Bit Edition, including
  73. information not available from other sources about setting up the Windows
  74. Support Tools for Microsoft Windows&nbsp;XP Professional and Windows&nbsp;XP
  75. 64-Bit Edition. Also included are very important corrections and new information
  76. related to the Windows Support Tools and documentation. </P>
  77. <P>
  78. <H2>Contents</H2>
  79. <P><A href="#about">About the Tools</A></P>
  80. <P><A href="#setup">Setup for Support Tools Software</A></P>
  81. <P class=indent><A href="#toolsnotinst">Tools Documented But
  82. Not Installed In This Release</A></P>
  83. <P class=indent><A href="#tooldifs">Tools
  84. Not Documented</A></P>
  85. <P class=indent><A href="#general">General
  86. Setup Instructions</A></P>
  87. <P class=indent><A
  88. href="#instal">Installing from the Command
  89. Prompt</A></P>
  90. <P class=indent><A
  91. href="#install_unattend">Unattended
  92. Installation</A></P>
  93. <P><A href="#tools_top">Individual Tool
  94. Release Notes</A></P>
  95. <P class=indent><A
  96. href="#tools_bitsadmin">Bitsadmin.exe (BITS
  97. Administration Tool)</A></P>
  98. <P class=indent><A
  99. href="#tools_dumpchk">Dumpchk.exe (Dump
  100. Check Utility)</A></P>
  101. <P class=indent><A
  102. href="#tools_rasdiag">Rasdiag.exe (RAS
  103. Diagnostics Tool)</A></P>
  104. <P class=indent><A
  105. href="#tools_activate">Activate.exe (Production Activation Tool)</A></P>
  106. <P><A href="#online">Online
  107. Documents</A></P>
  108. <P><A href="#support">Support
  109. Policy</A></P>
  110. <HR>
  111. <H2><A name=about>About the Tools</A></H2>
  112. <P>The Windows Support Tools for Microsoft Windows&nbsp;XP Professional and
  113. Windows&nbsp;XP 64-Bit Edition are intended for use by Microsoft support
  114. personnel and experienced users to assist in diagnosing and resolving computer
  115. problems. For individual tool descriptions, see the Windows Support Tools online
  116. tool documentation (Suptools.chm).</P>
  117. <HR>
  118. <H2><A name=setup>Setup for Support Tools Software</A></H2>
  119. <P>The Windows Support Tools for Microsoft Windows&nbsp;XP Professional and
  120. Windows&nbsp;XP 64-Bit Edition are located in the \Support\Tools folder on the
  121. Windows&nbsp;XP Professional and Windows&nbsp;XP 64-Bit Edition CDs,
  122. respectively. The \Support\Tools folder contains a Windows Installer file
  123. (suptools.msi), which installs the Support Tools utilities and tools on your
  124. computer's hard drive.</P>
  125. <P class=indent><B>Note</B><BR>The Application Compatibility Toolkit does not
  126. install with the Support Tools.</P>
  127. <P class=indent><B>Important</B><BR>These tools have not been localized: they
  128. are written and tested in English only. Using these tools with a different
  129. language version of Microsoft Windows&nbsp;XP Professional or Windows&nbsp;XP
  130. 64-Bit Edition might produce unpredictable results.</P>
  131. <H2><A name=toolsnotinst>Tools Documented But Not Installed In This Release</A></H2>
  132. <P>The following tools are documented in the Support Tools help file (Suptools.chm) but are not installed in this release.</P>
  133. <LI>DCDiag.exe
  134. <LI>Repadmin.exe
  135. <BR>
  136. <H2><A name=tooldifs>Tools Not Documented</A></H2>
  137. <P>The following tools install when the <B>Complete</B> checkbox is selected
  138. during setup. However, these tools are not documented in a separate Help file.
  139. For most command-line tools, you may type <b>/?</b> (for example, <b>apmstat /?</b>) at the command
  140. prompt for syntax help.</P>
  141. <LI>Activate.exe
  142. <LI>Apmstat.exe
  143. <LI>Bindiff.exe
  144. <LI>Browstat.exe
  145. <LI>Cabarc.exe
  146. <LI>Dsastat.exe
  147. <LI>Dupfinder.exe
  148. <LI>Extract.exe
  149. <LI>IpsecCmd.exe
  150. <LI>Ksetup.exe
  151. <LI>Ktpass.exe
  152. <LI>Ntfrsutil.exe
  153. <LI>Pviewer.exe
  154. <LI>Remote.exe
  155. <LI>Rsdiag.exe
  156. <LI>Setspn.exe
  157. <LI>Timezone.exe
  158. <LI>Tracefmt.exe
  159. <LI>Tracelog.exe
  160. <LI>Tracepdb.exe
  161. <LI>Vfi.exe
  162. <LI>Whoami.exe
  163. <LI>Wsremote.exe <BR>
  164. <P>The following tools install when the <B>Complete</B> checkbox is selected
  165. during setup. However, the Help for these tools contains the Windows&nbsp;2000 version and is not included in Suptools.chm. The help for these tools can be launched from the help menu option of the tools or it can also be launched from the command line by typing the help file name directly.
  166. </P>
  167. <LI>Apimon.exe -- Apimon.hlp
  168. <LI>Dskprobe.exe -- Dskprobe.hlp
  169. <LI>Windiff.exe -- Windiff.hlp<BR>
  170. <P>The following scripts install when the <B>Complete</B> checkbox is selected
  171. during setup. Help is not included for these scripts. For more information, see the Iadstools.doc and Clonepr.doc files. </P>
  172. <LI>Clonegg.vbs
  173. <LI>Cloneggu.vbs
  174. <LI>Clonelg.vbs
  175. <LI>Clonepr.vbs
  176. <LI>Search.vbs
  177. <LI>Sidhist.vbs <BR>
  178. <H2><A name=general>General Setup Instructions</A></H2>
  179. <P>The Windows Support Tools for Microsoft Windows&nbsp;XP Professional and
  180. Windows&nbsp;XP 64-Bit Edition can be installed only on a computer running the
  181. Windows&nbsp;XP Professional or Windows&nbsp;XP 64-Bit Edition operating system.
  182. They cannot be used to upgrade Microsoft� Windows&nbsp;NT� or Windows�&nbsp;2000
  183. Support Tools installed on Microsoft Windows&nbsp;NT or Windows&nbsp;2000,
  184. respectively.</P>
  185. <P class=proclabel>To install the Windows&nbsp;XP Professional and
  186. Windows&nbsp;XP 64-Bit Edition Support Tools</P>
  187. <P class=indent><B>Important</B><BR>It is highly recommended that you remove all
  188. previous versions of Support Tools, including beta versions of the Windows
  189. Support Tools for Microsoft Windows&nbsp;XP Professional and Windows&nbsp;XP
  190. 64-Bit Edition, before running the Support Tools installation program.<BR><BR>If
  191. the Setup program finds an older version of Support Tools, it opens a dialog box
  192. with <B>Add/Remove</B> and <B>Remove all</B> (default) options. If you select
  193. <B>Remove all</B>, Setup automatically uninstalls Support Tools. If you select
  194. <B>Add/Remove</B>, you can manually uninstall Support Tools.</P>
  195. <OL>
  196. <LI>Start Windows&nbsp;XP Professional or Windows&nbsp;XP 64-Bit Edition, and
  197. then insert the Windows&nbsp;XP Professional or Windows&nbsp;XP 64-Bit Edition
  198. CD in your CD-ROM drive.
  199. <LI>Follow the instructions that appear on your screen. </LI></OL>
  200. <P class=indent><B>Note</B><BR>In the unlikely event that your computer pauses
  201. for a few minutes during installation while the Setup window is displaying
  202. "publishing product information," please be patient. The Setup program will
  203. continue shortly and will finish installing the Support Tools.</P>
  204. <P>The Setup program installs Windows Support Tools files onto your hard disk. A
  205. typical installation requires 4 megabytes (MB) of free space.</P>
  206. <P>As it installs the Support Tools, Setup:</P>
  207. <UL>
  208. <LI>Creates a <B>Windows Support Tools</B> folder within the <B>Program
  209. Files</B> folder on the <B>Start</B> menu, which contains a shortcut to the
  210. Windows Support Tools Help. From there you can access the online documentation
  211. and launch tools.
  212. <LI>Adds the \Program Files\Support Tools directory (or the directory name you
  213. choose for installing the tools) to your computer's hard drive.
  214. <LI>Appends the \Program Files\Support Tools directory to your computer's PATH
  215. statement. This enables you to run an installed Support Tool from a command
  216. prompt within any folder on the hard drive without specifying the path to the
  217. Support Tools folder. </LI></UL>
  218. <P>Some tools require separate or additional setup besides the steps described
  219. earlier. For more information about each of these tools and others with
  220. additional requirements, as well as a complete list of the tools, see the online
  221. Help file (Suptools.chm).</P>
  222. <P class=indent><B>Note</B><BR> On the Windows&nbsp;XP
  223. Professional and Windows&nbsp;XP 64-Bit Edition CDs, most tools are compressed
  224. into cabinet (.cab) files. You cannot run executable files, call other binaries,
  225. or open documentation directly from .cab files. Before you run a tool that you
  226. have not installed by using the Support Tools Setup, you must first extract all
  227. executable files and dependencies for a tool from the .cab file on the CD to
  228. your hard drive.<BR><BR>Be aware also that for some tools, the Support Tools
  229. Setup or the tool's own Setup program performs other installation procedures,
  230. such as making changes in the registry. You might not be able to run these tools
  231. even if you extract all their files from the .cab; first install them with the
  232. Support Tools Setup or the tool's own Setup program.</P>
  233. <H3><A name=instal>Installing from the Command Prompt</A></H3>
  234. <P>You can install the Windows Support Tools for Microsoft Windows&nbsp;XP
  235. Professional and Windows&nbsp;XP 64-Bit Edition from the command prompt. If
  236. necessary, you can also use the <B>/qb</B> option to install or uninstall in
  237. silent mode, which requires no further interaction from the user. </P>
  238. <P>The following table lists the command-line options for installing from the
  239. command prompt.</P>
  240. <TABLE>
  241. <TR>
  242. <TH>Option</TH>
  243. <TH>Parameters</TH>
  244. <TH>Meaning</TH></TR>
  245. <TR>
  246. <TD><B>/i</B></TD>
  247. <TD><I>FullPath</I><b>\suptools.msi</b><BR>[<B>/qb</B>]</TD>
  248. <TD>Installs or configures.<BR><B>/qb</B> performs unattended installation
  249. (optional).</TD></TR>
  250. <TR>
  251. <TD><B>/f</B></TD>
  252. <TD>[ReinstallModes] <I>FullPath</I><b>\suptools.msi</b></TD>
  253. <TD>Repairs a previous installation.</TD></TR>
  254. <TR>
  255. <TD><B>/a</B></TD>
  256. <TD><I>FullPath</I><b>\suptools.msi</b></TD>
  257. <TD>Admin Installation. Installs on the network.</TD></TR>
  258. <TR>
  259. <TD><B>/x</B></TD>
  260. <TD><I>FullPath</I><b>\suptools.msi</b></TD>
  261. <TD>Uninstalls.</TD></TR>
  262. <TR>
  263. <TD><B>/l</B></TD>
  264. <TD><B>[i|w|e|f|a|r|u|c|m|p|+]</B><I>FullPath</I>\<I>LogFile</I></TD>
  265. <TD>Specifies path to log file. The flags indicate what information to
  266. log.
  267. <P><B>i</B> � Status messages.</P>
  268. <P><B>w</B> � Nonfatal warnings.</P>
  269. <P><B>e</B> � All error messages.</P>
  270. <P><B>f</B> � List of replaced files.</P>
  271. <P><B>a</B> � Startup of actions.</P>
  272. <P><B>r</B> � Action-specific records.</P>
  273. <P><B>u</B> � User requests.</P>
  274. <P><B>c</B> � Initial UI parameters.</P>
  275. <P><B>m</B> � Out of memory.</P>
  276. <P><B>p</B> � Terminal properties.</P>
  277. <P><B>+</B> � Append to existing file.</P></TD></TR></TABLE>
  278. <P>For example, to install Support Tools in the current directory, insert the
  279. Windows&nbsp;XP Professional or Windows Windows&nbsp;XP 64-Bit Edition CD in
  280. your CD-ROM drive and type the following at the command prompt:</P>
  281. <P><B>msiexec /i
  282. </B><I>CDDriveLetter</I><B>:\support\tools\suptools.msi</B></P>
  283. <P>where: <BR><I>CDDriveLetter</I><B>:</B> is the letter indicating the CD-ROM
  284. drive (for example, <B>d:</B>). </P>
  285. <H3><A name=install_unattend></A>Unattended Installation</H3>To perform an
  286. unattended installation of the Windows&nbsp;XP Professional or Windows&nbsp;XP
  287. 64-bit Edition Support Tools from the CD, use the following syntax:<BR>
  288. <P><B>msiexec /i </B><I>CDDriveLetter</I><B>:\support\tools\suptools.msi
  289. /qb</B></P>
  290. <HR>
  291. <P><A name=tools_top>
  292. <H2>Individual Tool Release Notes</H2></A>
  293. <P>The following section covers release note information for individual
  294. Windows&nbsp;XP Professional and Windows&nbsp;XP 64-Bit Edition tools. When
  295. using a tool, make sure to also check the online Help (Suptools.chm) for more
  296. information.</P>
  297. <UL>
  298. <LI>
  299. <H3><A name=tools_bitsadmin>Bitsadmin.exe (BITS Administration
  300. Utility)</A></H3>
  301. <P>Allows administrators to manage the Background Intelligent Transfer Service
  302. (BITS), a background file transfer service and queue manager in
  303. Windows&nbsp;XP. Requests to BITS are submitted by an application and the
  304. files can be transferred in a throttled manner such that the interactive user
  305. is not affected by the bandwidth consumed. Requests are placed in a queue
  306. until the files are transferred, at which time the requesting application is
  307. invoked and notified of the completion.</P>
  308. <DT><B>/?</B>
  309. <DD>Type at the command prompt to display help.
  310. <P class=indent><B>Note</B><BR>This tool is not documented in the Help for
  311. Support Tools (Suptools.chm).</P></DD>
  312. <LI>
  313. <H3><A name=tools_dumpchk>Dumpchk.exe (Dump Check Tool)</A></H3>
  314. <P>Enables administrators to verify that a crash dump (user mode:user.dmp or
  315. kernel mode:memory.dmp) has been created correctly. It also provides options
  316. for performing some dump file analysis without using a debugger.</P>
  317. <DT><B>/?</B>
  318. <DD>Type at the command prompt to display help.
  319. <P class=indent><B>Note</B><BR>This tool is not documented in the Help for
  320. Support Tools (Suptools.chm).</P></DD>
  321. <LI>
  322. <H3><A name=tools_rasdiag>Rasdiag.exe (RAS Diagnostics Tool)</A></H3>
  323. <P>Collects diagnostic information about remote services and places that
  324. information in a file. Administrators can use this tool to work with Product
  325. Support Services to troubleshoot remote connection issues by taking a snapshot
  326. of the configuration data and capturing an attempted remote connection.
  327. <DT><B>/?</B>
  328. <DD>Type at the command prompt to display help.
  329. <P class=indent><B>Note</B><BR>This tool is not documented in the Help for
  330. Support Tools (Suptools.chm).</P></DD>
  331. <LI>
  332. <H3><A name=tools_activate>Activate.exe (Product Activation Tool)</A></H3>
  333. <P>See Activate.doc for more information on the automatic product activation
  334. tool.
  335. <P class=indent><B>Note</B><BR>This tool is not documented in the Help for
  336. Support Tools (Suptools.chm).</P></DD>
  337. <DT></DT></LI></UL>
  338. <HR>
  339. <H2><A name=online>Online Documents</A></H2>
  340. <P>The following table describes major online documents available with the
  341. Windows Support Tools for Microsoft Windows&nbsp;XP Professional and
  342. Windows&nbsp;XP 64-Bit Edition.</P>
  343. <TABLE>
  344. <TR>
  345. <TH>Document</TH>
  346. <TH>Description</TH>
  347. <TR>
  348. <TD>Suptools.chm</TD>
  349. <TD>Documentation for Windows Support Tools for Microsoft Windows&nbsp;XP
  350. Professional and Windows&nbsp;XP 64-Bit Edition, describing the required
  351. files, syntax, and other usage issues, along with examples for using these
  352. tools.</TD></TR></TABLE>
  353. <HR>
  354. <H2><A name=support>Support Policy</A></H2>
  355. <P>The SOFTWARE supplied in the Program Files\Support Tools directory is not
  356. supported under any Microsoft standard support program or service. You can,
  357. however, report issues and bugs by sending e-mail to <A
  358. href="mailto:[email protected]">[email protected]</A>. Microsoft will,
  359. at its sole discretion, address issues and bugs reported in this manner, and
  360. responses are not guaranteed.</P>
  361. <P>The SOFTWARE (including instructions for its use and all printed and online
  362. documentation) is provided AS IS without warranty of any kind. Microsoft further
  363. disclaims all implied warranties including, without limitation, any implied
  364. warranties of merchantability or of fitness for a particular purpose. The entire
  365. risk arising out of the use or performance of the SOFTWARE and documentation
  366. remains with you.</P>
  367. <P>In no event shall Microsoft, its authors, or anyone else involved in the
  368. creation, production, or delivery of the SOFTWARE be liable for any damages
  369. whatsoever (including, without limitation, damages for loss of business profits,
  370. business interruption, loss of business information, or other pecuniary loss)
  371. arising out of the use of or inability to use the SOFTWARE or documentation,
  372. even if Microsoft has been advised of the possibility of such damages.</P>
  373. <P>� Copyright 1985�2001 Microsoft Corporation. All rights
  374. reserved.</P></LI></BODY></HTML>