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<HTML> <HEAD> <TITLE> Windows XP Professional - yleist� </TITLE> <META content="Microsoft, Windows XP, WindowsXP, WinXP, Whistler, Professional, evaluation, overview, business, reliability, performance, productivity, digital media, communication, collaboration, mobility, voice, videoconferencing, application sharing, remote desktop, help, support, Messenger, .NET, secure, easy to use" name=KEYWORDS> <META content="Learn how Windows XP Professional delivers the new standard in reliability and performance." name=DESCRIPTION> <META content=FI name=MS.LOCALE> <META http-equiv=Content-Type content=text/html;charset=iso-8859-1> <META content=TEMPLATE=navpage name=DTC_TEMPLATE> <META http-equiv=PICS-Label content='(PICS-1.1 "http://www.rsac.org/ratingsv01.html" l comment "RSACi North America Server" by "[email protected]" r (n 0 s 0 v 0 l 0))'> <SCRIPT src="http://www.microsoft.com/products/shared/global.js" type=text/javascript> </SCRIPT> <LINK href="/library/flyoutmenu/default.css" type=text/css rel=stylesheet> <LINK href="http://www.microsoft.com/windows/css.asp?template=HP" type=text/css rel=stylesheet> <!--<LINK href="css.htm" type=text/css rel=stylesheet>
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//--> </SCRIPT> <!-- End: ToolBar V2.0--> </SPAN> <A name=top></A> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD bgColor=#ffffff height=1> <IMG height=1 src="/products/shared/images/ts.gif" width=1> </TD> </TR> </TBODY> </TABLE> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR vAlign=top> <TD vAlign=top> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR vAlign=top> <TD width="100%"> <TABLE cellSpacing=0 cellPadding=20 border=0> <TBODY> <TR> <TD id="idTDToolbar2" style="PADDING-RIGHT: 20px; PADDING-LEFT: 20px; PADDING-BOTTOM: 20px; PADDING-TOP: 11px"> <!-- --> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD> </TD> </TR> <TR> <TD> <SPAN id=donotprint> <IMG height=3 src="/products/shared/images/ts.gif" width=1> </SPAN> </TD> </TR> <TR> <TD> <H1 id="idH1RA" class=navpages>Et�tuki</H1></TD> </TR> <TR> <TD> <P id="idPRA1"> <b>Et�tuen tarjoaminen</b></P> <P id="idPRA2"> Joskus paras tapa auttaa ongelman ratkaisemisessa on esimerkin avulla n�ytt�minen. Et�tuen avulla voit helposti ottaa yhteyden avustettavan tietokoneeseen, jolloin voitte etsi� ratkaisua yhdess�. (Molemmissa koneissa on oltava Windows XP). </P> <P id="idPRA3"> Seuraavat tiedot koskevat k�ytt�ji�, jotka ovat saaneet et�tukikutsun. </P> <P id="idPRA4"> Kun yhteys on muodostettu, voi tarkastella avustettavan tietokoneen n�ytt�� ja keskustella samanaikaisesti. Avustettavan luvalla, voit jopa ottaa t�m�n tietokoneen hallintaan ja k�ytt�� hiirt� ja n�pp�imist�� normaaliin tapaan. Kutsuun tulee vastata ennen siin� mainittua vanhenemisp�iv��. </P> <P id="idPRA5"> <b>Varoitus</b> Hyv�ksy kutsuja vain luotettavilta tahoilta. S�hk�postiviestit voivat sis�lt�� viruksia tai muita vahingollisia liitteit�. <br> </P> </TD> </TR> </TBODY> </TABLE> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD> <IMG height=8 src="/products/shared/images/ts.gif" width=1> </TD> </TR> <TR> <TD width="100%" bgColor=#cccccc> <IMG height=1 src="/products/shared/images/ts.gif" width=1> </TD> </TR> <TR> <TD> <IMG height=8 alt="" src="/products/shared/images/ts.gif" width=1> </TD> </TR> </TBODY> </TABLE> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD id="idTDAcceptRequest" vAlign=top align=left> <!-- --> <!-- Main Content Area START --> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td id="idTDARrahandGif" width="100" valign="top" height="30" align="center"> <img src="/services/remoteassistance/rahand.gif" width="54" height="50"> </td> <td height="30"> <p id="idPAcceptRequest"> <b> Kutsun hyv�ksyminen:</b></p> </td> </tr> <tr> <td width="100" valign="top"> </td> <td> <ol> <li id="idL1"> Avaa s�hk�postiviestin liitetiedosto. Varmista, ett� tiedostotyyppi on MsRCincident. Kysytt�ess� valitse tiedoston avaaminen, ei tallentamista. </li> <li id="idL2"> Hyv�ksy kutsu valitsemalla Kyll�. </li> <li id="idL3"> Kun sinua pyydet��n ottamaan yhteys l�hett�j�n tietokoneeseen, anna salasana tarvittaessa. Salasanan saat kutsun l�hett�j�lt�. </li> </ol> </td> </tr> </table> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD> <IMG height=8 src="/products/shared/images/ts.gif" width=1> </TD> </TR> <TR> <TD width="100%" bgColor=#cccccc> <IMG height=1 src="/products/shared/images/ts.gif" width=1> </TD> </TR> <TR> <TD> <IMG height=8 src="/products/shared/images/ts.gif" width=1> </TD> </TR> </TBODY> </TABLE> <p id="idPRA6"> Jos l�hett�j� on online-tilassa ja hyv�ksyy yhteyden, voitte keskustella reaaliaikaisesti ja n�et h�nen ty�p�yt�ns� n�yt�ll�si. Avustettava ei miss��n vaiheessa edes n�e sinun tietokoneesi sis�lt��. </p> <p id="idPRA7"> <b>Huomautuksia</b></p> <ul> <li id="idLNote1"> Sek� sinun, ett� avustettavan on oltava Internet-yhteydess� et�tukea k�ytett�ess�. </li> <li id="idLNote2"> Jos k�yt�t l�hiverkkoa, palomuuri saattaa est�� et�tuen k�yt�n. T�llaisessa tapauksessa ota yhteytt� verkon j�rjestelm�nvalvojaan lis�tietojen saamiseksi. </li> <li id="idLNote3"> Saat lis�tietoja Windows XP:n et�tuesta Valitsemalla K�ynnist�-valikosta Ohje ja tukipalvelut Ja kirjoittamalla Etsi-ruutuun Et�tuki. </li> </ul> </TD> </TR> </TBODY> </TABLE> </TD> </TR> </TBODY> </TABLE> </TD> </TR> </TBODY> </TABLE> </TD> </TR> <TR vAlign=top> <TD> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD width="100%"> <SPAN id=donotprint> <SPAN id=pgFooter> <TABLE class=FooterBranding height=20 cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD id="idTDCopyright" align=left> <TABLE height="100%" cellSpacing=0 cellPadding=0 border=0> <TBODY> <TR class=MNPFooterRow1> <TD width=10> </TD> <TD id="idTDFooter0" noWrap> <A href="http://register.microsoft.com/contactus30/contactus.asp?domain=windows&lcid=1035&cu=http://register.microsoft.com/contactus30/contactus.asp?domain=windows" target=_top>Yhteystiedot</A></TD> <TD id="idTDFooter1" width=10> </TD> <SCRIPT language=javascript type=text/javascript> var L_Subject_Text = "Linkki Microsoftilta"; var L_Body_Text = "Linkki on per�isin Microsoft Windows XP -Web-sivustosta"; var L_Email_Text = "L�het� sivu s�hk�postina"; var sItemURL = "mailto:?subject=" + L_Subject_Text + "&body=" + L_Body_Text + " " + top.parent.location.href document.write('<td nowrap><a href="' + sItemURL + '" target=>' + L_Email_Text + '</a></td>') document.write ('<td> </td>') </SCRIPT> <TD id="idTDFooter2" noWrap> <A href="http://www.microsoft.com/windowsxp/newsletters.asp" target=_top>Free Newsletters</A></TD> <TD width=10> </TD> </TR> </TBODY> </TABLE> </TD> </TR> </TBODY> </TABLE> <TABLE class=FooterBranding height=30 cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD id="idTDCopyright1" align=left> <TABLE height="100%" cellSpacing=0 cellPadding=0 border=0> <TBODY> <TR class=MNPFooterRow2> <TD width=10> </TD> <TD id="idTDFooter3" noWrap> <A href="http://www.microsoft.com/finland/info/cpyright.htm" target=_top>� 2001 Microsoft Corporation. kaikki oikeudet pid�tet��n. 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