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798 lines
20 KiB
798 lines
20 KiB
<HTML XMLNS:helpcenter>
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<HEAD>
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#include "header.inc"
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#include "debug_js.inc"
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#include "common.inc"
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#include "constants.inc"
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<TITLE>Remote Assistance</TITLE>
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<meta http-equiv="MSThemeCompatible" content="Yes">
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<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
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<LINK id="UI_StyleSheet" REL="stylesheet" TYPE="text/css" HREF="../../Css/rc.css">
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<LINK ID=Stylesheet_Ref4 href="hcp://system/css/shared.css" rel=STYLESHEET type=text/css>
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#ifdef _OLDTOOLBAR
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<LINK ID=Stylesheet_Ref1 href="hcp://system/css/Behaviors.css" rel=STYLESHEET type=text/css>
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<LINK ID=Stylesheet_Ref2 href="hcp://system/css/Layout.css" rel=STYLESHEET type=text/css>
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<LINK ID=Stylesheet_Ref3 href="hcp://system/css/NavBar.css" rel=STYLESHEET type=text/css>
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#else
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<SCRIPT LANGUAGE="Javascript" EVENT="onCommand( tb, id )" FOR="idTB">
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switch ( id ) {
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case "btnTakeControl":
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case "btnReleaseControl":
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Helper_TakeControl();
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break;
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case "btnSendFile_1":
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Helper_LaunchFileXfer( 0 );
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break;
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case "btnVoice":
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case "btnVoiceStop":
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Helper_SendVoice();
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break;
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case "btnOptions":
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Helper_HandleOptions();
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break;
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case "btnQuit_1":
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Helper_QuitMethod();
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break;
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case "btnHelp":
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Help();
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break;
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}
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</SCRIPT>
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#endif
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<script LANGUAGE="Javascript" >
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var g_oSAFRemoteAssistanceHelper = null;
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var oSAFClassFactory = parent.oSAFClassFactory;
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#ifndef _OLDTOOLBAR
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var g_bTakeControlDisabled = false;
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#endif
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/*
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* Localizable constants, text and messages
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*/
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var L_STOPTALKING_Text = " Stop <U>T</U>alking";
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var L_STARTTALKING_Text = " Start <u>T</u>alking";
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var L_ERRRCTOGGLEFAILED_Text = "The 'Take Control' feature is not responding. Please try again or restart the session.";
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var L_WAITINGFOR_Text = "Requesting control...";
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var L_TORESPOND_Text = " to respond to the remote control request.";
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//
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// VOIP Messages
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//
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var L_ERRVOIP2_Text = c_szVoiceError;
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function DisableToolbar()
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{
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TraceFunctEnter("DisableToolbar");
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try
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{
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try
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{
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idTB.SetState( "btnTakeControl", false );
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}
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catch(error)
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{
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// ignore
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}
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try
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{
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idTB.SetState( "btnReleaseControl", false );
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}
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catch(error)
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{
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// ignore
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}
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idTB.SetState( "btnSendFile_1", false );
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try
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{
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idTB.SetState( "btnVoice", false );
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}
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catch(error)
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{
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// ignore
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}
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try
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{
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idTB.SetState( "btnVoiceStop", false );
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}
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catch(error)
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{
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// ignore
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}
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idTB.SetState( "btnOptions", false );
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idTB.SetState( "btnQuit_1", false );
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}
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catch(error)
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{
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parent.FatalError( parent.L_RCCTL_Text, error );
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}
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TraceFunctLeave();
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}
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/*++
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Control handling routines
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--*/
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//
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// Security Check
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//
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function DoLoad()
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{
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var L_ERRACCESSDENIED_Text = "Directly launching this page is not allowed. ";
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MAC_IF_DIRECTLAUNCH_CLIENT
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{
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idBody.style.visibility = "hidden";
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alert( L_ERRACCESSDENIED_Text );
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return;
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}
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// Set the mode of the Toolbar object specifically for RA.
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idTB.Mode = 1;
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}
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//
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// Helper_InitializeTools: Stuff done when the RCControl page is loaded
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//
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function Helper_InitializeTools()
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{
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TraceFunctEnter("Helper_InitializeTools");
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try
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{
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InitTrace();
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// Start with the button enabled
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#ifdef _OLDTOOLBAR
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btnVoice.disabled = false;
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#else
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idTB.SetState( "btnVoice", true );
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#endif
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//
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// Point to the parent Helper object
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//
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if (parent.g_oSAFRemoteAssistanceHelper != null)
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{
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g_oSAFRemoteAssistanceHelper = parent.g_oSAFRemoteAssistanceHelper;
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}
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//
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// Setup the control
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//
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parent.Helper_SetupControlChannel();
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//
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// Initialization
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//
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g_oSAFRemoteAssistanceHelper.m_bConnected = true;
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//
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// See the remote screen
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//
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g_oSAFRemoteAssistanceHelper.m_oSAFRemoteDesktopClient.ConnectRemoteDesktop();
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//
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// If VoIP is enabled
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//
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if(true == parent.g_bVoIPEnabled )
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{
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//
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// Create the m_oSAFIntercomClient
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// NOTE: call connect in ListenSuccess Message
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// alert("Creating m_oSAFIntercomClient...");
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g_oSAFRemoteAssistanceHelper.m_oSAFIntercomClient = oSAFClassFactory.CreateObject_IntercomClient();
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if( null == g_oSAFRemoteAssistanceHelper.m_oSAFIntercomClient )
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{
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parent.FatalError(parent.L_RCCTL_Text);
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}
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g_oSAFRemoteAssistanceHelper.m_oSAFIntercomClient.onVoiceDisconnected = Helper_onVoiceDisconnected;
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g_oSAFRemoteAssistanceHelper.m_oSAFIntercomClient.onVoiceConnected = Helper_onVoiceConnected;
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g_oSAFRemoteAssistanceHelper.m_oSAFIntercomClient.onVoiceDisabled = Helper_onVoiceDisabled;
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}
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}
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catch(error)
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{
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parent.FatalError( parent.L_RCCTL_Text, error );
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}
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TraceFunctLeave();
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return;
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}
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//
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// Routine to enable Remote Control
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//
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function Helper_TakeControl()
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{
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TraceFunctEnter("Helper_TakeControl");
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try
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{
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if( parent.frames.idFrameScreen.g_oSAFRemoteAssistanceHelper.m_bConnected == false )
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{
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//
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// Disconnected
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//
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TraceFunctLeave();
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return;
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}
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#ifdef _OLDTOOLBAR
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if((null != g_oSAFRemoteAssistanceHelper.m_oSAFRemoteDesktopClient) && (false == btnTakeControl_1.disabled))
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{
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#else
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if(null != g_oSAFRemoteAssistanceHelper.m_oSAFRemoteDesktopClient)
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{
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#endif
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//
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// If RemoteControl is not ON already, Enable it
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//
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if( (false == g_oSAFRemoteAssistanceHelper.m_bRCEnabled )&& (false == g_bTakeControlDisabled))
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{
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parent.Helper_SendControlCommand( c_szRemoteCtrlStart );
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//
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// Disable Take Control button
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//
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#ifdef _OLDTOOLBAR
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btnTakeControl_1.disabled = true;
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#else
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idTB.SetState( "btnTakeControl", false );
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g_bTakeControlDisabled = true;
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#endif
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var sMsg = L_WAITINGFOR_Text;
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parent.frames.idFrameStatus.Helper_UpdateStatus( sMsg );
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idTB.SetState( "btnReleaseControl", true );
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}
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else
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{
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#ifdef _OLDTOOLBAR
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btnTakeControl_1.innerHTML = parent.L_TAKECONTROL_Text;
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#else
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idTB.SetVisibility( "btnTakeControl", true);
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idTB.SetState( "btnTakeControl", true );
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idTB.SetVisibility( "btnReleaseControl", false);
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#endif
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g_oSAFRemoteAssistanceHelper.m_bRCEnabled = false;
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g_bTakeControlDisabled = false;
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parent.Helper_ResetHelpee();
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// Log event log (event 4)
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try
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{
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var oLogger = new ActiveXObject("RACplDlg.RAEventLog");
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var args = new Array(2);
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args[0] = g_oSAFRemoteAssistanceHelper.m_szLocalUser;
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args[1] = g_oSAFRemoteAssistanceHelper.m_szUserName;
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// expert
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oLogger.LogRemoteAssistanceEvent(0,6,args);
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}
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catch(e)
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{
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// do nothing
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}
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//
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// Change Mode
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//
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parent.frames.idFrameStatus.Helper_UpdateStatus( parent.L_SCREENVIEWONLY_Text );
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}
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}
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}
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catch(error)
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{
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parent.FatalError( L_ERRRCTOGGLEFAILED_Text, error );
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}
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TraceFunctLeave();
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return;
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}
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//
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// Helper_LaunchFileXfer: Launches the File Xfer UI
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//
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function Helper_LaunchFileXfer( mode )
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{
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TraceFunctEnter("Helper_LaunchFileXfer");
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var vArgs = new Array(11);
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try
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{
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if( parent.frames.idFrameScreen.g_oSAFRemoteAssistanceHelper.m_bConnected == false )
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{
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//
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// Disconnected
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//
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TraceFunctLeave();
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return;
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}
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vArgs[0] = mode; // Source Mode
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vArgs[1] = g_oSAFRemoteAssistanceHelper.m_oControlChannel; // Control Channel
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vArgs[2] = g_oSAFRemoteAssistanceHelper.m_oSAFRemoteDesktopChannelMgr; // Channel Manager
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vArgs[3] = g_oSAFRemoteAssistanceHelper.m_iChannelId;
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vArgs[4] = g_oSAFRemoteAssistanceHelper.m_oFso; // File system object
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vArgs[5] = g_oSAFRemoteAssistanceHelper.m_oSAFClassFactory; // File SaveAs dialog object
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vArgs[6] = g_oSAFRemoteAssistanceHelper.m_szUserName; // Receiver - Remote Username
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vArgs[7] = new ActiveXObject("SAFRCFileDlg.FileOpen");
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// Logging DCR - Sending in a reference to the RAEventLog object
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//
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vArgs[8] = g_oSAFRemoteAssistanceHelper.m_szLocalUser; // Local Username
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vArgs[9] = parent.frames.idFrameScreen.g_oSAFRemoteAssistanceHelper.m_szHelpeeIP; // Remote IP
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vArgs[10] = new ActiveXObject("RACplDlg.RAEventLog");
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var subWin = window.showModelessDialog( c_szFileXferURL, vArgs, "dialogwidth:" + c_FileXferWidth + "px;dialogHeight:" + c_FileXferHeight + "px;status:no;resizable:no;help:no");
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parent.AddOpenSubWin( subWin );
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}
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catch(error)
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{
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parent.FatalError( parent.L_RCCTL_Text, error );
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}
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TraceFunctLeave();
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return;
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}
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//
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// Helper_QuitMethod: Quit the UI
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//
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function Helper_QuitMethod()
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{
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MAC_IF_DIRECTLAUNCH_CLIENT
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{
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return;
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}
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TraceFunctEnter("Helper_QuitMethod");
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try
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{
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if( false == parent.g_ExpertDisconnected )
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{
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parent.g_ExpertDisconnected = true;
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}
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// Call Exit on the Voice object to release reference in RTC
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if ((null != g_oSAFRemoteAssistanceHelper) && (null != g_oSAFRemoteAssistanceHelper.m_oSAFIntercomClient))
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{
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try
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{
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DebugTrace("Calling g_oSAFRemoteAssistanceHelper.m_oSAFIntercomClient.Exit");
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g_oSAFRemoteAssistanceHelper.m_oSAFIntercomClient.Exit();
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DebugTrace("g_oSAFRemoteAssistanceHelper.m_oSAFIntercomClient.Exit completed sucessfully");
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}
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catch(error)
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{
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DebugTrace( "Error: " + error.description + " Number: " + error.number);
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}
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}
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if( parent.frames.idFrameScreen.g_oSAFRemoteAssistanceHelper.m_bConnected == false )
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{
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//
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// Disconnected
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//
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#ifndef _ONCONNECT_INIT
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if( null != parent.oSAFClassFactory )
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{
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parent.oSAFClassFactory.Close();
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}
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#endif
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TraceFunctLeave();
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return;
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}
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//
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// Disconnect RC
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//
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DebugTrace("Disabling controls...");
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idBody.disabled = true;
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parent.frames.idFrameStatus.btnActual.disabled=true;
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parent.frames.idFrameStatus.btnScale.disabled=true;
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parent.frames.idFrameStatus.Helper_UpdateStatus( parent.L_DISCONNECTION_Text );
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DebugTrace("Calling parent.RCDisconnect");
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parent.RCDisconnect();
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}
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catch(error)
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{
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parent.FatalError( parent.L_RCCTL_Text, error );
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}
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return;
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}
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//
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// Helper_SendVoice: Send voice across
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//
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function Helper_SendVoice()
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{
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TraceFunctEnter("Helper_SendVoice");
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try
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{
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//
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// Check if VoIP is enabled
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//
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if(false == parent.g_bVoIPEnabled )
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{
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//
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// VoIP is disabled
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//
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TraceFunctLeave();
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return;
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}
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if( parent.frames.idFrameScreen.g_oSAFRemoteAssistanceHelper.m_bConnected == false )
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{
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//
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// Disconnected
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//
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TraceFunctLeave();
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return;
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}
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// Gray button
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#ifdef _OLDTOOLBAR
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btnVoice.disabled = true;
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#else
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idTB.SetState( "btnVoice", false );
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#endif
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// Disable incoming 'PreStart' requests
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parent.g_bStartEnabled = false;
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// Send the Helpee/Client a PreStart message
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parent.Helper_SendControlCommand( c_szVoipPreStart );
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}
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catch(error)
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{
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parent.FatalError( parent.L_RCCTL_Text, error );
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}
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TraceFunctLeave();
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return;
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}
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//
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// Helper_HandleOptions: Set Options
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//
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function Helper_HandleOptions()
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{
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TraceFunctEnter("Helper_HandleOptions");
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try
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{
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if( parent.frames.idFrameScreen.g_oSAFRemoteAssistanceHelper.m_bConnected == false )
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{
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//
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// Disconnected
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//
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TraceFunctLeave();
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return;
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}
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var obj=new ActiveXObject( szProgIDSetting );
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var vArgs=new Array(3);
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vArgs[0]=parent;
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vArgs[1]=obj;
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vArgs[2]="";
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var ret=window.showModalDialog("Setting.htm",vArgs,"dialogWidth:405px;dialogHeight:330px;dialogTop:200px;dialogLeft:400px;edge:raised;status:no;help:no;");
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}
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catch(error)
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{
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parent.FatalError( parent.L_RCCTL_Text, error );
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}
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TraceFunctLeave();
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return;
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}
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//
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// Helper_onVoiceDisconnected : This callback is called when the onVoiceDisconnected event is fired (on the helper/client)
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//
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function Helper_onVoiceDisconnected()
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{
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TraceFunctEnter("Helper_onVoiceDisconnected");
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try
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{
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if (true == g_oSAFRemoteAssistanceHelper.m_bConnected)
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{
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// alert("in onVoiceDisconnected!");
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// Persist state for VoIP connection
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parent.g_bVoipConnected = false;
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// Ungray the voice button, only if we are enabled.
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if (parent.g_bVoIPEnabled == true)
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{
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#ifdef _OLDTOOLBAR
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// Ungray the Voice Button
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btnVoice.disabled = false;
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// Set the not connected image
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imgVoicePic.src = "../Common/SendVoice.gif";
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txtVoice.innerHTML = L_STARTTALKING_Text;
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#else
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idTB.SetVisibility( "btnVoice", true );
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idTB.SetState( "btnVoice", true );
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idTB.SetVisibility( "btnVoiceStop", false );
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#endif
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}
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parent.g_bStartEnabled = true;
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}
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}
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catch (error)
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{
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parent.FatalError( parent.L_RCCTL_Text, error );
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}
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TraceFunctLeave();
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}
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//
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// Helper_onVoiceConnected() : This callback is called when the onVoiceConnected event is fired on the helper/client
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//
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function Helper_onVoiceConnected()
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{
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TraceFunctEnter("Helper_onVoiceConnected");
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try
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{
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// alert("in onVoiceConnected!");
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// Persist state for VoIP connection
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parent.g_bVoipConnected = true;
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|
|
parent.g_bStartEnabled = true;
|
|
|
|
#ifdef _OLDTOOLBAR
|
|
// Ungray the Voice Button
|
|
btnVoice.disabled = false;
|
|
imgVoicePic.src = "../Common/SendVoiceOn.gif";
|
|
txtVoice.innerHTML = L_STOPTALKING_Text;
|
|
#else
|
|
idTB.SetVisibility( "btnVoice", false );
|
|
idTB.SetVisibility( "btnVoiceStop", true );
|
|
idTB.SetState( "btnVoiceStop", true );
|
|
#endif
|
|
|
|
}
|
|
catch (error)
|
|
{
|
|
parent.FatalError( parent.L_RCCTL_Text, error );
|
|
}
|
|
|
|
TraceFunctLeave();
|
|
}
|
|
|
|
//
|
|
// Helper_onVoiceDisabled() : This callback is called when the onVoiceDisabled event is fired on the helper/client
|
|
//
|
|
function Helper_onVoiceDisabled()
|
|
{
|
|
TraceFunctEnter("Helper_onVoiceDisabled");
|
|
|
|
try
|
|
{
|
|
|
|
if (parent.g_bVoIPEnabled == true)
|
|
{
|
|
|
|
// Disable the voice on this machine
|
|
parent.g_bVoIPEnabled = false;
|
|
|
|
parent.g_bVoipConnected = false;
|
|
|
|
parent.DisplayMessage( L_ERRVOIP2_Text );
|
|
|
|
// Gray out the voice button
|
|
#ifdef _OLDTOOLBAR
|
|
btnVoice.disabled = true;
|
|
#else
|
|
idTB.SetState( "btnVoice", false );
|
|
#endif
|
|
// set me to bad
|
|
parent.g_stateVoipMe = 2;
|
|
|
|
// Send a message to the Helper to disable it's voice also
|
|
parent.Helper_SendControlCommand( c_szVoipDisable );
|
|
|
|
}
|
|
}
|
|
catch(error)
|
|
{
|
|
parent.FatalError( parent.L_RCCTL_Text, error );
|
|
}
|
|
|
|
TraceFunctLeave();
|
|
}
|
|
|
|
function Help()
|
|
{
|
|
TraceFunctEnter("Help");
|
|
try
|
|
{
|
|
parent.LaunchHelpEx(0);
|
|
}
|
|
catch( error )
|
|
{
|
|
parent.FatalError( parent.L_ERRFATAL_Text, error );
|
|
}
|
|
|
|
TraceFunctLeave();
|
|
}
|
|
|
|
|
|
function document.onkeydown()
|
|
{
|
|
try
|
|
{
|
|
parent.iKeyCode[ parent.iKeyCnt ] = window.event.keyCode;
|
|
parent.iKeyCnt = (parent.iKeyCnt+1)%3;
|
|
|
|
switch( parent.iKeyCode[ parent.iKeyCnt ] ) {
|
|
case 0x8:
|
|
window.event.returnValue = false;
|
|
break;
|
|
}
|
|
}
|
|
catch(error)
|
|
{
|
|
SetFocus();
|
|
window.event.returnValue = false;
|
|
}
|
|
}
|
|
|
|
function SetFocus()
|
|
{
|
|
try
|
|
{
|
|
idTB.focus();
|
|
}
|
|
catch(error)
|
|
{
|
|
idBody.focus();
|
|
}
|
|
}
|
|
|
|
</script>
|
|
|
|
<STYLE>
|
|
.styRAToolBarTable
|
|
{
|
|
visibility:visible;
|
|
margin-Left:1mm;
|
|
margin-top:1mm;
|
|
margin-bottom:1mm;
|
|
Height:80%;
|
|
}
|
|
</STYLE>
|
|
</head>
|
|
|
|
<body id="idBody" onFocus="SetFocus()" onLoad="DoLoad()" tabindex=-1 onunload="Helper_QuitMethod()" scroll=no>
|
|
#ifdef _OLDTOOLBAR
|
|
<Table id="idControlPanel" name="idControlPanel" border=0 class="styRAToolBarTable" cellpadding=0 cellspacing=0 >
|
|
<tr>
|
|
<td class="vAlign" style="width:20%">
|
|
<helpcenter:button id="btnTakeControl" onaction="Helper_TakeControl();" tabindex=1 accesskey="C" style="width:100%"
|
|
title="Take Control" body='<img class="vAlign" src="TakeControl.gif" id="imgTakeControl_1">
|
|
<Span style="visibility:visible" class="styText styBlack vAlign" id="btnTakeControl_1">
|
|
Take <U>C</U>ontrol
|
|
</Span>'
|
|
/>
|
|
</td>
|
|
|
|
<td class="vAlign" align="center" id="imgHdrBrk1"> <img src="combobox_line.gif"> </td>
|
|
|
|
<td class="vAlign" style="width:16%">
|
|
<helpcenter:button id="btnSendFile_1" onaction="Helper_LaunchFileXfer(0);" tabindex=2 accesskey="F" style="width:100%"
|
|
title="Send a File" body='<img class="vAlign" src="../Common/SendFile.gif" id="imgSendFile">
|
|
<Span class="styText styBlack vAlign" id="txtSendFile">
|
|
Send a <u>F</u>ile
|
|
</Span>'
|
|
/>
|
|
</td>
|
|
|
|
<td class="vAlign" align="center" id="imgHdrBrk2"> <img src="combobox_line.gif"> </td>
|
|
|
|
<td class="vAlign" style="width:16%">
|
|
<helpcenter:button id="btnVoice" onaction="Helper_SendVoice();" tabindex=3 accesskey="T" style="width:100%"
|
|
title="Voice" body='<img class="vAlign" id="imgVoicePic" src="../Common/SendVoice.gif" >
|
|
<Span class="styText styBlack vAlign" id="txtVoice">
|
|
Start <u>T</u>alking
|
|
</Span>'
|
|
/>
|
|
</td>
|
|
|
|
<td class="vAlign" align="center" id="imgHdrBrk3"> <img src="combobox_line.gif"> </td>
|
|
|
|
<td class="vAlign" style="width:16%">
|
|
<helpcenter:button id="btnOptions" onaction="Helper_HandleOptions();" tabindex=4 accesskey="S" style="width:100%"
|
|
title="Settings" body='<img class="vAlign" src="../Common/Options.gif" id="imgSettings">
|
|
<Span class="styText styBlack vAlign" id="txtSettings">
|
|
<u>S</u>ettings
|
|
</Span>'
|
|
/>
|
|
</td>
|
|
|
|
<td class="vAlign" align="center" id="imgHdrBrk4"> <img src="combobox_line.gif"> </td>
|
|
|
|
<td class="vAlign" style="width:16%">
|
|
<helpcenter:button id="btnQuit_1" onaction="Helper_QuitMethod();" tabindex=5 accesskey="D" style="width:100%"
|
|
title="Disconnect" body='<img class="vAlign" src="../Common/Quit.gif" id="imgQuit">
|
|
<Span class="styText styBlack vAlign" id="txtDisconnect">
|
|
<u>D</u>isconnect
|
|
</Span>'
|
|
|
|
/>
|
|
</td>
|
|
|
|
<td class="vAlign" align="center" id="imgHdrBrk5"> <img src="combobox_line.gif"> </td>
|
|
|
|
<td class="vAlign">
|
|
<helpcenter:button id='btnHelp' onaction="Help();" tabindex=6 style="width:100%"
|
|
title="Help" body='<img class="vAlign" src="../Common/HelpCenter.gif" id="imgHelpCenter">
|
|
<Span class="styText styBlack vAlign" id="txtHelp">
|
|
Help
|
|
</Span>'
|
|
/>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
#else // _OLDTOOLBAR
|
|
|
|
<OBJECT id="idTB" name="idTB" CLASSID="CLSID:FC7D9E08-3F9E-11d3-93C0-00C04F72DAF7" WIDTH=100% HEIGHT=100% >
|
|
<PARAM id=NoLoc1 name="Definition" value="RAToolbar.xml">
|
|
</OBJECT>
|
|
|
|
#endif
|
|
</body>
|
|
</html>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|