Leaked source code of windows server 2003
You can not select more than 25 topics Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.

125 lines
6.2 KiB

  1. <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0//EN" "http://www.w3.org/TR/REC-html40/strict.dtd">
  2. <HTML dir="ltr">
  3. <HEAD>
  4. <TITLE>Troubleshooting</TITLE>
  5. <META http-equiv="Content-Type" content="text/html; charset=Windows-1252">
  6. <META http-equiv="MSThemeCompatible" content="Yes">
  7. <META content="EN-US" name="MS.LOCALE">
  8. <LINK media="screen" href="coUA.css" type="text/css" rel="stylesheet">
  9. <LINK media="print" href="coUAprint.css" type="text/css" rel="stylesheet">
  10. <SCRIPT language="JScript" src="shared.js"></SCRIPT>
  11. </HEAD>
  12. <BODY>
  13. <DIV class="Uabrand"><SPAN class="WebOnly"><IMG class="Uabrand" alt="Microsoft Windows graphic" src="UAbrand.gif"></SPAN></DIV>
  14. <H1><a name="ts_troubleshoot">Troubleshooting</a></H1>
  15. <p class="uatshoot">What problem are you having?</p>
  16. <TABLE class="uatshoot">
  17. <TR>
  18. <TD>
  19. <P><A class="uatshoot" id="expand" href="#">During installation a message appears "UDDI
  20. Services is not compatible with IIS 5.0 isolation mode. The UDDI Services Web
  21. server component will not be installed."</A></P>
  22. <DIV class="expand">
  23. <P><B>Cause:</B>&nbsp;&nbsp;Internet Information Services (IIS) is operating in <i>IIS
  24. 5.0 isolation mode</i> - possibly due to an upgrade installation over a
  25. previous version of Windows.</P>
  26. <P><B>Solution:</B>&nbsp;&nbsp;Configure ISS to operate in <i>worker process isolation
  27. mode</i> and repeat installation.</P>
  28. <P><B>See also:</B>&nbsp;&nbsp;<A id="A2" href="MS-ITS:iismmc.chm::/htm/arc_modes.htm">IIS
  29. Isolation Modes</A> in IIS Help.</P>
  30. </DIV>
  31. </TD>
  32. </TR>
  33. <TR>
  34. <TD>
  35. <P><A class="uatshoot" id="expand" href="#">My Web browser fails to connect to a
  36. UDDI&nbsp;Services site with "Cannot find server or DNS error" message.</A></P>
  37. <DIV class="expand">
  38. <P><B>Cause:</B>&nbsp;&nbsp;SSL-encryption has been enabled for this site, but an
  39. SSL certificate has not been installed.</P>
  40. <P><B>Solution:</B>&nbsp;&nbsp;Obtain an SSL certificate or disable SSL for this
  41. site.</P>
  42. <P><B>See also:</B>&nbsp;&nbsp;<A id="specLoc" href="MS-ITS:uddi.mmc.chm::/uddi.mmc.authenticationsslandcryptographysettings.htm">Configure
  43. Authentication, SSL, and Cryptography</A>.</P>
  44. </DIV>
  45. </TD>
  46. </TR>
  47. <TR>
  48. <TD>
  49. <P><A class="uatshoot" id="expand" href="#">My Web browser fails to connect to a
  50. UDDI&nbsp;Services site with "The page cannot be found" or "HTTP 404 - File not
  51. found" message.</A></P>
  52. <DIV class="expand">
  53. <P><B>Cause:</B>&nbsp;&nbsp;The ASP.NET request handler has been disabled.</P>
  54. <P><B>Solution:</B>&nbsp;&nbsp;Enable the ASP.NET request handler.</P>
  55. <P><B>See also:</B>&nbsp;&nbsp;<A id="specLoc" href="MS-ITS:iismmc.chm::/htm/gs_unlock.htm">How
  56. to Enable Web Service Extensions</A> in IIS Help.</P>
  57. </DIV>
  58. </TD>
  59. </TR>
  60. <TR>
  61. <TD>
  62. <P><A class="uatshoot" id="expand" href="#">My Web browser fails to connect to a
  63. UDDI&nbsp;Services site with "The application cannot be started" message.</A></P>
  64. <DIV class="expand">
  65. <P><B>Cause:</B>&nbsp;&nbsp;A computer hosting a UDDI&nbsp;Services Web server
  66. component for this site has been promoted to a domain controller.</P>
  67. <P><B>Solution:</B>&nbsp;&nbsp;Do not host the UDDI&nbsp;Services Web component on
  68. a computer that is also a domain controller or reconfigure IIS to function
  69. properly on the domain controller computer.</P>
  70. <P><B>See also:</B>&nbsp;&nbsp;The <A id="MSUrl" title="http://support.microsoft.com/" href="http://go.microsoft.com/fwlink/?linkid=5214" target="_new">
  71. Microsoft Knowledge Base article</A> discussing this issue on the Microsoft
  72. Support Web site
  73. <SPAN class="printOnly">(http://support.microsoft.com/)</SPAN>.
  74. </P>
  75. </DIV>
  76. </TD>
  77. </TR>
  78. </TABLE>
  79. <H1>Known Issues</H1>
  80. <p>The following issues are known to exist in this version of UDDI&nbsp;Services:
  81. </p>
  82. <ul type="disc">
  83. <li>
  84. UDDI&nbsp;Services requires Internet Information Services (IIS) to be running
  85. in <i>worker process isolation mode</i>; switching to <i>IIS 5.0 isolation mode</i>
  86. will cause UDDI&nbsp;Services to no longer function. For more information, see <A id="specLoc" href="MS-ITS:iismmc.chm::/htm/arc_modes.htm">
  87. IIS Isolation Modes</A>
  88. in IIS Help.
  89. <LI>
  90. Each computer that is a member of a Web farm must be configured to use the same <b>ValidationKey</b>
  91. and <b>DecryptionKey</b> keys in the <b>machine.config</b> file. For more
  92. information, see the <a href="http://go.microsoft.com/fwlink/?linkid=8171" target="_new">
  93. .NET Framework General Reference description of the machineKey element</a>
  94. on the Microsoft Web site.
  95. <LI>
  96. If a computer hosting a UDDI&nbsp;Services Web server component is promoted to
  97. a domain controller using DCPROMO, IIS and the UDDI&nbsp;Services Web server
  98. component will cease to function. For more information, see the <a href="http://go.microsoft.com/fwlink/?linkid=5214" target="_new">
  99. Microsoft Knowledge Base article</a>
  100. discussing this issue on the Microsoft Support Web site.
  101. <LI>
  102. When installing UDDI&nbsp;Services from a <b>Terminal Server</b> session, a
  103. dialog box appears requiring UDDI&nbsp;Services to be installed in <b>Multi User</b>
  104. mode. UDDI&nbsp;Services does not support multi-user installations and will not
  105. function correctly. To prevent Multi User mode errors, you must change your
  106. current user session to <b>Install Mode</b> <i>before you install
  107. UDDI&nbsp;Services</i>.
  108. <h4><b>To change your current user session</b></h4>
  109. <ul>
  110. <ol>
  111. <li>
  112. Before you install UDDI&nbsp;Services, type <b>change user /Install</b>
  113. at the command prompt.
  114. <li>
  115. When your UDDI&nbsp;Services installation is complete, type <b>change user /Execute</b>
  116. at the command prompt.</li>
  117. </ol>
  118. </ul>
  119. </LI>
  120. </ul>
  121. <hr class="iis" size="1">
  122. <p align="center"><i><a href="colegal.htm">� 1997-2002 Microsoft Corporation. All rights
  123. reserved</a>.</i></p>
  124. </BODY>
  125. </HTML>