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125 lines
6.2 KiB
125 lines
6.2 KiB
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0//EN" "http://www.w3.org/TR/REC-html40/strict.dtd">
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<HTML dir="ltr">
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<HEAD>
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<TITLE>Troubleshooting</TITLE>
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<META http-equiv="Content-Type" content="text/html; charset=Windows-1252">
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<META http-equiv="MSThemeCompatible" content="Yes">
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<META content="EN-US" name="MS.LOCALE">
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<LINK media="screen" href="coUA.css" type="text/css" rel="stylesheet">
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<LINK media="print" href="coUAprint.css" type="text/css" rel="stylesheet">
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<SCRIPT language="JScript" src="shared.js"></SCRIPT>
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</HEAD>
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<BODY>
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<DIV class="Uabrand"><SPAN class="WebOnly"><IMG class="Uabrand" alt="Microsoft Windows graphic" src="UAbrand.gif"></SPAN></DIV>
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<H1><a name="ts_troubleshoot">Troubleshooting</a></H1>
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<p class="uatshoot">What problem are you having?</p>
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<TABLE class="uatshoot">
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<TR>
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<TD>
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<P><A class="uatshoot" id="expand" href="#">During installation a message appears "UDDI
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Services is not compatible with IIS 5.0 isolation mode. The UDDI Services Web
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server component will not be installed."</A></P>
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<DIV class="expand">
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<P><B>Cause:</B> Internet Information Services (IIS) is operating in <i>IIS
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5.0 isolation mode</i> - possibly due to an upgrade installation over a
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previous version of Windows.</P>
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<P><B>Solution:</B> Configure ISS to operate in <i>worker process isolation
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mode</i> and repeat installation.</P>
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<P><B>See also:</B> <A id="A2" href="MS-ITS:iismmc.chm::/htm/arc_modes.htm">IIS
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Isolation Modes</A> in IIS Help.</P>
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</DIV>
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</TD>
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</TR>
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<TR>
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<TD>
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<P><A class="uatshoot" id="expand" href="#">My Web browser fails to connect to a
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UDDI Services site with "Cannot find server or DNS error" message.</A></P>
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<DIV class="expand">
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<P><B>Cause:</B> SSL-encryption has been enabled for this site, but an
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SSL certificate has not been installed.</P>
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<P><B>Solution:</B> Obtain an SSL certificate or disable SSL for this
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site.</P>
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<P><B>See also:</B> <A id="specLoc" href="MS-ITS:uddi.mmc.chm::/uddi.mmc.authenticationsslandcryptographysettings.htm">Configure
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Authentication, SSL, and Cryptography</A>.</P>
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</DIV>
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</TD>
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</TR>
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<TR>
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<TD>
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<P><A class="uatshoot" id="expand" href="#">My Web browser fails to connect to a
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UDDI Services site with "The page cannot be found" or "HTTP 404 - File not
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found" message.</A></P>
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<DIV class="expand">
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<P><B>Cause:</B> The ASP.NET request handler has been disabled.</P>
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<P><B>Solution:</B> Enable the ASP.NET request handler.</P>
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<P><B>See also:</B> <A id="specLoc" href="MS-ITS:iismmc.chm::/htm/gs_unlock.htm">How
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to Enable Web Service Extensions</A> in IIS Help.</P>
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</DIV>
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</TD>
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</TR>
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<TR>
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<TD>
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<P><A class="uatshoot" id="expand" href="#">My Web browser fails to connect to a
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UDDI Services site with "The application cannot be started" message.</A></P>
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<DIV class="expand">
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<P><B>Cause:</B> A computer hosting a UDDI Services Web server
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component for this site has been promoted to a domain controller.</P>
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<P><B>Solution:</B> Do not host the UDDI Services Web component on
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a computer that is also a domain controller or reconfigure IIS to function
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properly on the domain controller computer.</P>
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<P><B>See also:</B> The <A id="MSUrl" title="http://support.microsoft.com/" href="http://go.microsoft.com/fwlink/?linkid=5214" target="_new">
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Microsoft Knowledge Base article</A> discussing this issue on the Microsoft
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Support Web site
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<SPAN class="printOnly">(http://support.microsoft.com/)</SPAN>.
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</P>
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</DIV>
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</TD>
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</TR>
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</TABLE>
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<H1>Known Issues</H1>
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<p>The following issues are known to exist in this version of UDDI Services:
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</p>
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<ul type="disc">
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<li>
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UDDI Services requires Internet Information Services (IIS) to be running
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in <i>worker process isolation mode</i>; switching to <i>IIS 5.0 isolation mode</i>
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will cause UDDI Services to no longer function. For more information, see <A id="specLoc" href="MS-ITS:iismmc.chm::/htm/arc_modes.htm">
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IIS Isolation Modes</A>
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in IIS Help.
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<LI>
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Each computer that is a member of a Web farm must be configured to use the same <b>ValidationKey</b>
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and <b>DecryptionKey</b> keys in the <b>machine.config</b> file. For more
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information, see the <a href="http://go.microsoft.com/fwlink/?linkid=8171" target="_new">
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.NET Framework General Reference description of the machineKey element</a>
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on the Microsoft Web site.
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<LI>
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If a computer hosting a UDDI Services Web server component is promoted to
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a domain controller using DCPROMO, IIS and the UDDI Services Web server
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component will cease to function. For more information, see the <a href="http://go.microsoft.com/fwlink/?linkid=5214" target="_new">
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Microsoft Knowledge Base article</a>
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discussing this issue on the Microsoft Support Web site.
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<LI>
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When installing UDDI Services from a <b>Terminal Server</b> session, a
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dialog box appears requiring UDDI Services to be installed in <b>Multi User</b>
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mode. UDDI Services does not support multi-user installations and will not
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function correctly. To prevent Multi User mode errors, you must change your
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current user session to <b>Install Mode</b> <i>before you install
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UDDI Services</i>.
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<h4><b>To change your current user session</b></h4>
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<ul>
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<ol>
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<li>
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Before you install UDDI Services, type <b>change user /Install</b>
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at the command prompt.
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<li>
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When your UDDI Services installation is complete, type <b>change user /Execute</b>
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at the command prompt.</li>
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</ol>
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</ul>
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</LI>
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</ul>
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<hr class="iis" size="1">
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<p align="center"><i><a href="colegal.htm">© 1997-2002 Microsoft Corporation. All rights
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reserved</a>.</i></p>
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</BODY>
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</HTML>
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